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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Abdullah A.
7 Oct 2025
Verified reviewAwesome experience buying my car here. The team was friendly, helpful, and went out of their way to make sure I got what I needed. Smooth and easy process—highly recommend!
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Gordon A.
7 Oct 2025
Verified reviewVery professional and friendly service.
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Darren deeley A.
7 Oct 2025
Verified reviewVery Professional and certainly met all of our expectations
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M. A.
7 Oct 2025
Verified reviewFantastic service. One star dropped as alternative models were not discussed until we mentioned what other vehicle options could work. I.e. we mentioned wanting a family car and it was only after asking about a model we had seen that we were told it would be a great fit.
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Sherpartap A.
7 Oct 2025
Verified reviewI'd endorse Vertu Vauxhall Chingford because of their friendly staff
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Matt A.
7 Oct 2025
Verified reviewI had a great experience at Vertu Vauxhall Sunderland because the whole process was easy to follow and well managed.
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David humble A.
6 Oct 2025
Verified reviewI'd endorse Vertu Vauxhall Newcastle because they are friendly ,make it very easy to buy the car and no presure to buy it ,know every answer to the questions i asked .
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Ros A.
6 Oct 2025
Verified reviewFirst class professional and friendly service
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Stuart A.
6 Oct 2025
Verified reviewVery easy to deal with
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Iain hetherington A.
5 Oct 2025
Verified reviewFrom my first enquiry about a vehicle they were quick to respond and helpful. The local garage member of staff stayed after his closing time to answer my questions which impressed me. There was no pressure to buy the vehicle and they were very honest about value, particularly of the service plan price for a used vehicle,which unfortunately was ridiculously high...not the fault of the local.dealership. All the staff I met were courteous and welcoming without being patronising or attempting to pressure a sale.
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Diane A.
5 Oct 2025
Verified reviewNo handover explanation of controls, settings etc. Took too long to return my v5 deposit.
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Rachael A.
5 Oct 2025
Verified reviewEfficient and courteous
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Luke A.
5 Oct 2025
Verified reviewThe experience with the Citroen C3 is great because it spacious, very economical and helps me with my day to day
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Dennis A.
4 Oct 2025
Verified reviewEvery point of contact I've had with staff members, from initial sales to after-sales and servicing of Vertu Skoda Chesterfield have been unbelievably courteous and professional. I would highly recommend this Team. 1st class
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Rob A.
4 Oct 2025
Verified reviewBrilliant from beginning to end sales persons are intouch with reality and actually listen to your needs. I had a sales person called molly and she actually cares for her customers.
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Andrew A.
4 Oct 2025
Verified reviewGood experience. Did try to push service plans a little too hard. The car could have been cleaner on collection. Otherwise a great experience, very easy to deal with
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Jason A.
4 Oct 2025
Verified reviewExcellent service. Went out of thier way to find a solution for me .
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Peter cherry A.
4 Oct 2025
Verified reviewThe service we had in purchasing our jazz was extremely helpful done in a pleasant and helpful manner.The salesman Jo glover was a credit to your company.
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Adrian howells A.
4 Oct 2025
Verified reviewGreat dealership very helpful got the best deal I could get for me very nice car staff amazing
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Gary A.
4 Oct 2025
Verified reviewThe whole process of buying the car was easy, and explained clearly. Very happy with the whole service.
Reviews displayed in chronological order
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