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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Stewart A.
10 Oct 2025
Verified reviewgood service with adequate explanations and no pressure
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Paul A.
10 Oct 2025
Verified reviewGood selection of cars and friendly staff who went out of their way to make me feel welcome . very pleased with the car and the dealership .
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Tom A.
10 Oct 2025
Verified reviewEasy to use site which resulted in the purchase of a car which met my requirements exactly.
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Olusegun A.
10 Oct 2025
Verified reviewThe customer service guy was exceptionally good, courteous and professional to the core with over the board product knowledge. He made the process stress free and left me looking forward to driving my car away
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Christina A.
10 Oct 2025
Verified reviewWhat great service.. decided to purchase a nearly new car, with the help of Rob, who put together a great package of extras for us. We were able to drive away just 2 days later! A few days later he gave us a call to check all was well. We're so happy with our new car, and feel like valued customers, we'll definitely be back!!
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Carrie A.
9 Oct 2025
Verified reviewHad a brilliant experience, they found us the perfect car with no hassles and explained every step to us. Thank you luam healy who helped us get our perfect car, and for all the after care
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Brian A.
9 Oct 2025
Verified reviewcustomer service generally good
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Sarah flint A.
9 Oct 2025
Verified reviewMy experience at Vertu Citroën Burton was cracking because the customer service was excellent. The sales person Thomas was great to deal with. He was personable, knowledgable and really easy to deal with.
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Colin A.
9 Oct 2025
Verified reviewexcellent in all areas of the sale to myself very welcoming from manager to sale person would highly recommend vertu
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David A.
9 Oct 2025
Verified reviewJaime in Grantham was very helpful. We are all happy with his service.
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Rachel A.
8 Oct 2025
Verified reviewEasy to deal with from order to collection. Very professional service from William.
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Scott A.
8 Oct 2025
Verified reviewYoan and Mike were both very helpful. They were very informative and were able to source the exact spec of vehicle I was looking for and have it available for collection within a week. Most importantly, there were a couple of minor issues with the car once it arrived and they sorted these to a high standard. Communication was good throughout.
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Kate A.
8 Oct 2025
Verified reviewWould recommend
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Ewelina A.
8 Oct 2025
Verified reviewI'd recommend Vertu Nissan Northampton to anyone because high level of brand knowledge, friendly service
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Neil A.
8 Oct 2025
Verified reviewVirtual Toyota Loughborough did a fantastic job, purchasing my car went smoothly. The staff were friendly and knowledgeable.
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Helen A.
8 Oct 2025
Verified reviewAll in all an excellent location and place to buy a car from. The customer service is exceptional, second to none! I would throughly recommend Vertu Shirley to make your next car purchase from! From the moment I arrived I felt welcome and looked after! A great atmosphere and certainly I'd go back in the future to do the same all over again! 👍🏆🥇🚗Many thanks Vertu! [Both the web site and Dealership!]
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Deborah A.
8 Oct 2025
Verified reviewVery happy with my new car
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Michael watmore A.
8 Oct 2025
Verified reviewAlways nice to do business, Callum and Mel are very good ,no hard sell.
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T. A.
8 Oct 2025
Verified reviewGreat service overall.
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Michael A.
8 Oct 2025
Verified reviewVertu gave me a great deal, and best of all no hard sell ,Callum and Mel both very valuable assets to Vertu
Reviews displayed in chronological order
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