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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Terry A.
28 Nov 2025
Verified reviewVery satisfied will deal with MAX again
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Amanda A.
28 Nov 2025
Verified reviewI would definitely buy from Karl at Vertu again in the future.
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K. A.
28 Nov 2025
Verified reviewVertu Vauxhall Durham were great because the whole process was easy and stress-free. I bought a Vauxhall Grandland and Gary was brilliant, patient, helpful, and happy to answer all my questions. He made everything clear and straightforward. I’m really pleased with the service and would definitely recommend them.
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Mary A.
27 Nov 2025
Verified reviewThe staff are helpful, explain everything and very friendly. My purchase experience was easy and they were great to deal with.
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Roger-Albert A.
27 Nov 2025
Verified reviewThe experience at Vertu Kia Barnsley was great because always i was treated like a family member.
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Stephen A.
27 Nov 2025
Verified review## Rewritten Statement My experience at Vertu Land Rover Bradford was truly memorable. We were looked after by Holly Hinckley, who went above and beyond to understand our needs and requirements. She took the time to walk us through the various options and provided clear, consistent communication right up to the point of collection. The service levels were truly outstanding.
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A. A.
27 Nov 2025
Verified reviewGreat service, no heavy selling
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Samuel A.
26 Nov 2025
Verified reviewThe staff were very helpful and I left as a satisfied customer. Would highly recommend them.
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B. A.
26 Nov 2025
Verified reviewGood choice and easy to use
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Anthony A.
26 Nov 2025
Verified reviewvery pleasant. Not pushy. listen to my needs and try their best to meet them.
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Anthony A.
25 Nov 2025
Verified reviewThe team at Vertu Renault York have been great to deal with. Very friendly and helpful.
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Peter A.
25 Nov 2025
Verified reviewGood
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Michael A.
24 Nov 2025
Verified reviewDealership always look after you and great choice of vehicles.
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Andre A.
24 Nov 2025
Verified reviewExcellent customer service offered, no pressure, only useful information and focus on offering the best experience possible.
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O.h A.
24 Nov 2025
Verified reviewI was pleased with Vertu Vauxhall Chingford and would recommend them because the overall service by staff and manager was great.
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Alex green A.
23 Nov 2025
Verified reviewTop class
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R. A.
23 Nov 2025
Verified reviewExcellent service.
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David A.
22 Nov 2025
Verified reviewI was very pleased with the level of service
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Sivakov A.
22 Nov 2025
Verified reviewMy experience at Vertu Toyota Loughborough was positive because. The entire process with the team was professionally executed without any problems the entire time.
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D. A.
22 Nov 2025
Verified reviewEasy company to buy from.
Reviews displayed in chronological order
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