Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Erica A.
12 Dec 2025
Verified reviewVery good customer service, everything was explained very well, would definitely go back again
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S. A.
12 Dec 2025
Verified reviewVery good! The sales staff always try their best to find me my perfect car!
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Jemma A.
11 Dec 2025
Verified reviewSuper easy to navigate with plenty of options to help me find exactly what I was looking for, updated daily with new cars and has plenty of resources for those wanting more information on general motoring and car care. Excellent!
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Michael marson A.
11 Dec 2025
Verified reviewThe salesmanTom showed me around the dealership and although they hadn't got the car I required found what I wanted within 24hrs
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Les A.
11 Dec 2025
Verified reviewHELPFUL FRIENDLY WENT ABOVE TO HELP US PURCHASE OUR CAR EVERYTHING WENT AS YOU WOULD WANT IT TO GREAT SERVICE MANY THANKS.
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John green A.
11 Dec 2025
Verified reviewgreat sales team, great service team all really helpful and make sure your happy before the sale is agreed.
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Mary A.
11 Dec 2025
Verified reviewVery happy with the service from the Sales team at Vertu
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Richard peart A.
11 Dec 2025
Verified reviewservice from start to finish was absolutely first class
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Binoy A.
11 Dec 2025
Verified reviewThey offer a great variety of options and ensure customer‑friendly, professional dealings throughout.
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Claire A.
10 Dec 2025
Verified reviewHappy with all aspects of the service recieved
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Melanie A.
10 Dec 2025
Verified reviewI recently bought a car from Kia Barnsley and was lucky to have Chloe Howes help me. Right from the start, Chloe was welcoming and friendly, which made me feel comfortable. She really listened to what I wanted and guided me through each step with patience and honesty. Chloe always went the extra mile to make sure I felt confident, informed, and excited about my purchase. She kept me updated the whole time and made the experience smooth, enjoyable, and stress-free. I’m thrilled with my new car and really grateful for the great service I received. Chloe is a real asset to Kia Barnsley, and I highly recommend her. If you’re thinking of buying a car, go see Chloe. She’s brilliant.
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Neil A.
10 Dec 2025
Verified reviewThe experience at Vertu Nissan Halifax was great because we were treated fairly, with honesty and openness from the start. Sean was great in all aspects from talking us through the vehicle, to test drive to all the paperwork and arranging collection of the vehicle. Used this branch a few times before and will always be my first port of call in future, even to the extent I sent my daughter there just last week to purchase a vehicle. Great from start to finish. Many thanks.
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A. A.
10 Dec 2025
Verified reviewMy experience at Vertu Peugeot Northampton was cracking because Alfie listened to my requests & needs, he wasn't "pushy", he was knowledgeable about the car & arranged for me to test drive a 2nd car that I saw there on the day. His attention to detail was impeccable & he maintained a friendly, approachable & professional attitude throughout my dealings with him.
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Olabisi A.
10 Dec 2025
Verified reviewShopping and making my choice was made easy by the dedicated staff... Thanks to jazz
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S. A.
10 Dec 2025
Verified reviewThe experience at Vertu Nissan Bradford was good because I had an excellent experience from start to finish. The staff were friendly, knowledgeable, and genuinely helpful throughout the entire process. Nothing felt rushed or pressured — they took the time to answer all my questions and made sure I was completely happy before leaving. The customer service was top-notch, and the whole team went above and beyond. Highly recommend Vertu Nissan Bradford — thank you for making everything so smooth and stress-free!
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Tristen A.
10 Dec 2025
Verified reviewGreat experience buying my new van, would recommend
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David A.
9 Dec 2025
Verified reviewVery satisfied with our purchase
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Sarah darby A.
9 Dec 2025
Verified reviewFantastic service very friendly staff very helpful explaining everything all the way from start to finish I would highly recommend them 100%
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Gail treweek A.
9 Dec 2025
Verified reviewMy experience at Vertu Vauxhall Crewe was memorable because the salesperson gregg was extremely helpful and kept me up to date at every stage of the buying process.
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Garry A.
9 Dec 2025
Verified reviewBest example motor found after a lot of research. Also at a comparable price to third party dealers. Coupled with the buying confidence of a main dealer.
Reviews displayed in chronological order