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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Excellent service.. Professional approach. Very knowledgeable"
"Great experience when buying our new car from. Vertu Wigan. Excellent sales team. Very organised."
"Very professional individuals and the whole buying process works very smoothly"
Friendliness & courtesy
"good customer service, extremely good salesman"
"Get place to buy car and helpful staff big up Jones"
"Easy to find. Great communication. Friendly and helpful service."
Responsiveness
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Great service, great car. Harry the salesman was super helpful from start to finish."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Carolynne A.
23 Dec 2025
Verified reviewThe Rotherham site is very tight. But the sales guys did the best they could with the space available. When I picked up the car it was teaming it down which made explaining the workings of the car difficult. But I went back a couple of days later when it was dryer. So all was good
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Suzanne marshall A.
23 Dec 2025
Verified reviewexcellent all round service
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M. A.
23 Dec 2025
Verified reviewlot of choice
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J. A.
23 Dec 2025
Verified reviewGood dealership, easy process.
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Sergej A.
23 Dec 2025
Verified reviewGreat experience
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Matt A.
23 Dec 2025
Verified reviewVery good service from Vertu Ford Crewe. Will come back for my next car.
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Rick harper A.
23 Dec 2025
Verified reviewVery good experience from start to finish Sarah Hellewell made purchase of new vehicle a pleasure and so easy
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Chris A.
23 Dec 2025
Verified reviewVery easy to use
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Rachel A.
23 Dec 2025
Verified reviewExcellent service and good access to a large choice of different cars and all in great condition
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Dawn A.
23 Dec 2025
Verified reviewI found the car online and went to look at it. The customer service I received was fantastic
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Ethan A.
23 Dec 2025
Verified reviewAn easy site to navigate and find exactly what you need
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Peter A.
23 Dec 2025
Verified reviewVertu quickly found me a vehicle that matched my wish list
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Ryan shimmon A.
23 Dec 2025
Verified review....
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Adeolu atitebi A.
21 Dec 2025
Verified reviewVertu Nissan Chesterfield staff were good because they were welcoming, patient, and very knowledgeable. They listened carefully to my needs, explained all the options clearly, and made sure I understood every part of the process. I never felt rushed or pressured, and they kept me informed at each stage of the purchase. Overall, the experience was smooth, professional, and reassuring.
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Andrew A.
21 Dec 2025
Verified reviewGood all round
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M. A.
21 Dec 2025
Verified reviewHappy with the overall experience. Gemma and Derek delivered Excellent Customer Service Skills, polite, listened to my needs, Greeted me, met my expectations over and above, Vertu Vauxhall Chesterfield delivered my car to my home address, explained everything to me. Issued the paper work, great purchase, originally I was uncertain what I wanted to buy. They part exchanged my car and found me the perfect car which I am delighted with .Gemma and Derek were patient and I would highly recommend them .All option they went through . The best Customer Service I have ever had especially when I wanted a new purchase and had a budget that was met. This was not just about making a sale this was exceeding the Customer Expectations. Highly recommend.10 out of 10 visit the site has lots to offer.
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James oakley A.
21 Dec 2025
Verified reviewCaring and customer friendly
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Lois franxhi A.
21 Dec 2025
Verified reviewvery good service would recommend
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John A.
21 Dec 2025
Verified reviewA pleasure to deal with and I will look to buy from them again.
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Andrew A.
21 Dec 2025
Verified reviewProbably the easiest car purchase I have ever made. Vertu Mini was professional, but freindly and welcoming and I was treated with respect from begining to end. The car has been great too. Wouldn't hessitate to return again. Thanks.
Reviews displayed in chronological order
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