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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Laura A.
21 Dec 2025
Verified reviewVertu Ford Wigan were helpful because sales assistant Tim was excellent, very helpful during the whole process.
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Stuart A.
21 Dec 2025
Verified reviewExperience at the Vertu facility left us satisfied that we had purchased an excellent car for our needs. Delivery to our home was exactly as expected. Sales rep gave a comprehensive briefing on its features and controls. We would definitely consider Vertu for any future vehicle purchases.
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Gary A.
21 Dec 2025
Verified reviewWasnt interested in any problems i had after picking the mg up
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Paul A.
14 Dec 2025
Verified reviewFantastic staff A service and of course Honda Cars are excellent quality. The whole experience was faultless
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Alan A.
14 Dec 2025
Verified reviewI find the staff in sales & service dept to be attentive and police in helping you through the processes required
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Leanne A.
13 Dec 2025
Verified reviewI'd recommend Vertu SEAT Derby to anyone because they were approachable, professional and a pleasure to deal with. Very happy woth every aspect of my purchase, from start to finish. What a great bunch that work here.
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Stirling A.
13 Dec 2025
Verified reviewA great experience from start to finish, the staff were friendly and very knowledgeable, a pleasure to deal with
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Tina A.
13 Dec 2025
Verified reviewExtremely good customer service. They listen to your needs and really go out of their way to find you the right car.
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Chris morton A.
13 Dec 2025
Verified reviewGreat service plesent and friendly staff
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Matt A.
13 Dec 2025
Verified reviewExceptional customer service and great attention to detail servicing our needs
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Andy A.
13 Dec 2025
Verified reviewVery good service.
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J. A.
13 Dec 2025
Verified reviewAmazing helpfully staff
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Gavin A.
13 Dec 2025
Verified reviewIan in sales was great, did everything that he said he would, when he would, in fact everyone I spoke to within the organisation was great. Only downside was that the bike didn't make it into the valeting bay before being delivered, as promised, and arrived exactly as it was in the showroom. Not a big deal as the bike was pretty clean anyway but this was the only minor negative. Overall though a very good buying experience & would recommend.
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Heather barnes A.
13 Dec 2025
Verified reviewRyan at Tamworth was very knowledgeable about my car. Was welcoming helpful and courteous. Would recommend going to Tamworth Vertu when buying next car
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Richard A.
13 Dec 2025
Verified reviewReally easy from finding the car, getting finance through garage and taking control of the car at the end of the process.
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Ronald stuart hogg A.
12 Dec 2025
Verified reviewExcelant
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Louise A.
12 Dec 2025
Verified reviewVery happy with my purchase at tge Exeter branch. Adam was very helpful. Am absolutely loving driving the Mini Countryman.. Excellent vehicle.
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Peminda A.
12 Dec 2025
Verified reviewGreat experience with Vertu Honda Nottingham. All the paperwork was handled smoothly, the car is excellent quality, and the team delivered outstanding customer service. They truly went the extra mile to make the whole process easy and stress-free. Highly recommend
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Hasith A.
12 Dec 2025
Verified reviewBecause their service is excellent and friendly, their vehicles offer great value for money, and the sales team explains every aspect in detail.
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Erica A.
12 Dec 2025
Verified reviewVery good customer service, everything was explained very well, would definitely go back again
Reviews displayed in chronological order
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