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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Michael A.
11 Feb 2026
Verified reviewGreat to deal with, no issues, very straightforward to work with when trading in and buying my new car
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Mohammed A.
11 Feb 2026
Verified reviewVery good service and friendly staff
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Billy A.
11 Feb 2026
Verified reviewClaude is great
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Frances A.
11 Feb 2026
Verified reviewEasy to navigate and do what I needed to do.
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Carol A.
11 Feb 2026
Verified reviewWe purchased our car remotely and it was delivered by Vertu. We had a personal video showing the car by our sales rep and he was helpful and responsive throughout our purchase, following up when promised. We would recommend.
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Stuart A.
11 Feb 2026
Verified reviewEasy purchase of an approved used Discovery with Lewis, car delivered shortly after purchase.
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Mark winterton A.
11 Feb 2026
Verified reviewI found the van I need online and contacted them. I was contacted without delay and the sale went through very easily. Salesman was prompt and courteous, the van was delivered with no problems at all. There was no problem with any of my requests and no pressure from the salesman.
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Douglas A.
11 Feb 2026
Verified reviewVery helpfull and friendly. Lots of cars to choose from
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Lewis A.
4 Feb 2026
Verified reviewGreat service. Mathew Gleeson was great to deal with. Thanks
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Joseph A.
3 Feb 2026
Verified reviewGreat people great service good deal.
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W hussain A.
3 Feb 2026
Verified reviewMy experience of Verti Renault Leicester was a very positive one. The customer service adviser and the branch manager were extremely helpful and were able to answer all the questions I had. I am really pleased with my purchase.
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Bharat A.
3 Feb 2026
Verified reviewGreat company and great people to deal with.
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Billy A.
3 Feb 2026
Verified reviewFantastic staff Alan always does his very best and is friendly and helpful making the process alot easier he takes the time finding the perfect car and dosnt make you feel rushed, he goes above and beyond for customers.
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Martin goodwin A.
3 Feb 2026
Verified reviewEasy friendly buying experience
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Ray A.
3 Feb 2026
Verified reviewFirst class from start to finish. Lovely car at very competitive price
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Paul A.
3 Feb 2026
Verified review10 out of 10 in all departments
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Sean A.
3 Feb 2026
Verified reviewMy experience at Vertu Kia Nottingham was cracking because the staff was so friendly our dealer Keenan was very helpful with getting our car and answered all our questions and helped us with getting the car nothing felt pressured and everything went smoothly it was a the best experience I've had with a car purchase
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Mark A.
2 Feb 2026
Verified reviewFound the site very easy to navigate. Found the car i liked, would definitely recommend
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Hannah A.
2 Feb 2026
Verified reviewVertu Motors Shirley always go out of their way to find me a car within my budget. I can guarantee the car will come in good clean and mechanically sound condition. I wouldnt go anywhere else to buy my car.
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C. A.
1 Feb 2026
Verified reviewAwesome experience
Reviews displayed in chronological order
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