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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Samantha A.
3 Mar 2026
Verified reviewMy experience with Toyota Hamilton was exceptional. The staff were incredibly welcoming, and I felt at ease right away. Katie was the staff member that gave me the information I needed before I bought the car. I could not recommend Katie enough, with her kind service and helpfulness throughout the process. I wasn’t even planning on making a purchase that day, but I felt so confident in doing so, due to the way I was continuously informed and reassured. I was given a lot of information before purchasing, and I was grateful for that. Katie ensured the transfer was as special as possible. I have had my car for 4 weeks now and I could not be happier!
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Kath A.
3 Mar 2026
Verified reviewAs a family we have purchased over 5 car - and found them to be reliable and good on costs
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Richard pavey A.
3 Mar 2026
Verified review5 STAR Rating ,Lucy Rees was very helpful and everything was fully explained
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Paul miller A.
3 Mar 2026
Verified reviewAll good. Easy, kind and understanding of our needs.
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Drew A.
3 Mar 2026
Verified reviewBradley was very professional and helpful my experience was exceptional
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Anthony A.
3 Mar 2026
Verified reviewMy experience at Vertu Renault York was cracking because Marcus made everything very easy and efficient
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Ian A.
3 Mar 2026
Verified reviewalways happy to help finding a new car or helping fix a minour problem
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Sarah A.
3 Mar 2026
Verified reviewBest local garage, better than oxford
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Steve mellor A.
3 Mar 2026
Verified reviewGreat customer service.
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Keith A.
3 Mar 2026
Verified reviewExcellent service as always
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Arthur thompson A.
3 Mar 2026
Verified reviewExcellent easy to use BMW app
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Anthony watson A.
3 Mar 2026
Verified reviewVery happy with Vertu
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Richard A.
3 Mar 2026
Verified reviewVertu.com had a clear website and we were able to find the car we wanted easily on it. There was sufficient information about the car that we were able to make a decision to put down a deposit on the car before travelling to view it in person. They were very helpful throughout the process of buying it.
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Joseph A.
3 Mar 2026
Verified reviewVery useful and good quality service
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Catherine A.
3 Mar 2026
Verified reviewgreat service
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Joseph A.
3 Mar 2026
Verified reviewVery useful and great service
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Simon warsap A.
3 Mar 2026
Verified reviewA pleasure to have bought my car through Bolton Vertu, hassle free and no gimmicks.
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Sharon A.
3 Mar 2026
Verified reviewVery pleased with dealership
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Nick A.
3 Mar 2026
Verified reviewBrilliant service from start to finish would highly recommend.
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Joe A.
3 Mar 2026
Verified reviewWould highly reccomend vertu teesside as all the staff knew there jobs and nothing is no trouble to them
Reviews displayed in chronological order
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