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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Lee A.
22 Apr 2026
Verified reviewI'd recommend Vertu Ford Wigan to anyone because Sam was particularly helpful and the communication at every stage was very useful
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Elizabeth A.
22 Apr 2026
Verified reviewsales team in Hamilton, are brilliant very patient and helpful
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Chris A.
22 Apr 2026
Verified reviewI was very satisfied with the whole buying experience. I was listened to by a friendly professional efficient sales person.
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P. A.
22 Apr 2026
Verified reviewOk 😋😋😋
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Lloyd A.
22 Apr 2026
Verified reviewI'd recommend Vertu Toyota Loughborough to anyone because the customer service, was exceptional, friendly and welcoming, the advisor I had was called Lewis, he was truly gifted. And understanding, from the start.he went over everything, making sure I was happy, with it.
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Nick A.
22 Apr 2026
Verified reviewVery easy to find what I was looking for.
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Michael madden A.
22 Apr 2026
Verified reviewGreat service was no pressure to buy happy to answer any questions I had to ask very professional advice given
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Jeffrey A.
21 Apr 2026
Verified reviewGreat car dealership, professional, helpful staff, fantastic showroom, all clean and well presented. Forget the backstreet used car sales try Vertu, it will be your best outcome.
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Iain A.
21 Apr 2026
Verified reviewExcellent experience at Vertu Widnes. I hate buying a car, dread it but this was far more relaxed than I expected. Would certainly come here again.
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Neale A.
20 Apr 2026
Verified reviewStaff very welcoming, did not push sale of a new car as I was looking for a year old car. Sourced car from another dealership about 50 miles away that same day and was able to complete the transaction the next day
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J. A.
19 Apr 2026
Verified reviewVery easy
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Mark A.
19 Apr 2026
Verified reviewMy experience at Vertu Honda Truro was positive because the staff informed me every step of the way. When I asked if possible of money off the asking price of the car, they went away & checked with management & came back advising they could not on that car, however had found another car which would match my asked discount.
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Cumhur ugras A.
19 Apr 2026
Verified reviewgood customer servive and great car
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Tim A.
19 Apr 2026
Verified reviewFully recommend Hyundai banbury, not pushy and will help in anyway.
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Barry A.
18 Apr 2026
Verified reviewMy car was ready quickly well presented and the staff are very friendly and helpful
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Ying A.
18 Apr 2026
Verified reviewI would like to express my sincere appreciation for the excellent service provided by Mr. Livon Nie. After learning about my specific requirements, Livon went above and beyond to find the perfect car for me. Throughout the process, his professionalism was evident—from the detailed explanation of the vehicle's features to the seamless arrangement of the test drive and purchase paperwork. The entire buying experience was incredibly smooth and efficient.
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Sarah A.
18 Apr 2026
Verified reviewVertu staff are very friendly & a pleasure to deal with, the site has a relaxed yet exciting atmosphere
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Jonathan A.
18 Apr 2026
Verified reviewThe site is easily accessible. Staff is good and friendly. High quality Cars available.
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Chantal A.
18 Apr 2026
Verified reviewGreat service
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Leila A.
18 Apr 2026
Verified reviewVertu Toyota Rotherham were fantastic because “The car is extremely comfortable, and driving it was a very enjoyable experience for me. The staff were also very polite and professional. I would definitely recommend Toyota to everyone.” “The car is extremely comfortable, and driving it was a very enjoyable experience for me. The staff were also very polite and professional. I would definitely recommend Toyota to everyone.”
Reviews displayed in chronological order
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