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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Kathryn A.
7 May 2026
Verified reviewExcellent service throughout what can be a daunting experience. Highly recommend.
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Joanna A.
6 May 2026
Verified reviewIts annoying to have to review every product one buys - take the stars
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Trudiann brown A.
6 May 2026
Verified reviewMy visit to Citroen Derby went really well everything from start to finish. I would recommend a friend are family to go there if they are planning to get a new car. The customer service is very good very friendly team to work with. My experience with Jason Lord was very good my husband and myself went down and get our car off him , and we are enjoying our new car, so thanks again to Jason and his team
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T. A.
6 May 2026
Verified reviewGreat service, friendly and helpful staff.
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Alec A.
6 May 2026
Verified reviewNicely presented car and a seamless purchase process.
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Ryan A.
6 May 2026
Verified reviewThe experience at Vertu Honda Morpeth was fantastic because Corey made the process nice and easy. He was professional and personable. I appreciated how he answered all my questions, providing me with all the details I needed and a informative video of the car. In person, he was really friendly and helpful. Unfortunately my car did break down a week later however I can not grumble as they were fantastic at sorting this. Sent someone out the same day, car was recovered and fixed within a few days. The team made it easy to get sorted and I am still a happy customer.
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Jackie A.
6 May 2026
Verified reviewGreat customer service from start to finish. Brilliant salesman who did not pressurise me at all. Very informative and explained everything easily. Loved my "Grand Reveal" when I collected my new little car too! Definitely recommend and will buy again from Vertu Glasgow.
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Tracey A.
6 May 2026
Verified reviewExcellent customer service. Really pleaded with our new ca. Conor was great
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Everton A.
6 May 2026
Verified reviewMy experience at Vertu Škoda Chesterfield was cracking because of the very efficient service, very helpful staff and an overall very good experience. Would definitely recommend them to friends and family
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Alec A.
6 May 2026
Verified reviewA seamless buying process
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Rajiv A.
6 May 2026
Verified reviewMy contact was Sam Jewkes & he is with very Professional attitude from the sales person , very helpful and polite. Thank you. The service team manager Shanaya also very helpful and polite and work very professionally. Thank you.
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S. A.
6 May 2026
Verified reviewBest service
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Peter A.
6 May 2026
Verified reviewVery friendly and professional. Pity all dealers aren't as pleasant to deal with.
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Ken paskins A.
6 May 2026
Verified reviewGreat place to go for sales and service, a dealer you can trust, many. Thanks Adam 👍👍
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Carole A.
6 May 2026
Verified reviewVery good. Everyone was friendly and professional
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Jemima bour A.
6 May 2026
Verified reviewThe agent who handled the case was professional and very helpful.
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Richard A.
6 May 2026
Verified reviewIt was excellent service by Cain
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Alan young A.
6 May 2026
Verified reviewGreat experience.at this dealership Very helpful.friendly salesmen. Tony allen.would recommend.
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M. A.
6 May 2026
Verified reviewVery good
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Colin A.
6 May 2026
Verified reviewI'd suggest Vertu Nissan Widnes to a friend because the staff were really knowledgeable, helpful and made buying a car easy. In particular, Ben who i dealt with for the majority of my purchase was extremely friendly and attentive, keeping me updated of the process every step of the way, including sending me a personalised video message. After sales care has so far been good with a couple of calls to see how things are going in the 2 weeks since I picked my car up.
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