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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Tracey A.
15 May 2026
Verified reviewGreat service from Vertu Stockton. Nathan was the salesman I dealt with, and all was explained clearly and efficiently. Great experience from walking into the dealership to driving out in my new car. Thank you.
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Fiona A.
15 May 2026
Verified reviewExcellent service I would recommend. Every step of the purchase of my car and sale of my old car was explained completely. Super friendly staff.
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Ken A.
15 May 2026
Verified reviewI was very happy after I purchased the car . The time I was in the show room and teat drive was very relaxed
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Joanne A.
15 May 2026
Verified reviewMy experience at Vertu Renault Dunfermline was memorable because the customer service from start to finsh was excellent. Sean was outstanding at his job. Not pushy like some but went through everything clearly. We travelled by train from Newcastle and he kindly collected us. Kept us up to date all the way. Very smooth transaction. He rang us to make sure ww arrived home ok and were happy with everything. Lovely gentleman. Great service from everyone. Thankyou
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P. A.
15 May 2026
Verified reviewAll purchased over the phone with no issues, salesman very helpful and got everything sorted very quick
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Elizabeth A.
15 May 2026
Verified reviewI am very delighted with the staff and the ease of purchase via Vertu. First time using them and will definitely be buying my next car from them.
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Jayne A.
15 May 2026
Verified reviewWe had a very happy experience by a friendly and trustworthy sales team who listened to our needs and gave valuable advice. Matched the car perfectly to our needs
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Chris A.
15 May 2026
Verified reviewExcellent service from George
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Will hudson A.
15 May 2026
Verified reviewGreat communication from start to finish, Kelly, Stephen & the team were brilliant. Thank you
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L. A.
15 May 2026
Verified reviewBrilliant every time
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Imtiaz A.
15 May 2026
Verified reviewVery helpful all the way
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Mr thompson A.
15 May 2026
Verified reviewJames the sales person was good. So far so good with the whole experience
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Kai A.
15 May 2026
Verified reviewfantastic few weeks since receiving the car. Staff are great
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Nikki A.
15 May 2026
Verified reviewMy sales person was friendly and listened to my needs and found me a perfect car. The process was simple from start to finish
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Tess knight A.
15 May 2026
Verified reviewThe experience at Vertu Nissan Northampton was great because from start to finish, I felt as imy needs were considered. Will Gilbert was professional, friendly and courteous. He answered all my questions clearly and confidently.
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Emma A.
15 May 2026
Verified reviewRachel was very helpful and made everything clear and simple.
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James A.
15 May 2026
Verified reviewGreat customer service, I was picked up from the train station on delivery day to receive my Honda CRV in immaculate condition.
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Katherine A.
15 May 2026
Verified reviewWonderful staff and good selection of cars. Given a same day test drive and did not feel pressured at all. Reassured and had everything explained well to me and exceptional aftercare too. Will definitely use this garage again in the future.
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Simon A.
15 May 2026
Verified reviewThe sales team guided me through everything which made my purchase so much easier
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Christopher A.
15 May 2026
Verified reviewGreat experience from the moment I arrived at the showroom. Tilly showed me around a couple of cars I was interested in and made the whole process completely stress-free and easy. The car was clean, tidy, and ready to drive away the same day, with all the paperwork prepared in advance. They even included a generous amount of fuel and paid for my road tax for the year, which was a really nice touch. The entire process was smooth from start to finish, and I would definitely buy a car from here again in the future. 10/10 service!
Reviews displayed in chronological order
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