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Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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Ian A.
7 Aug 2026
Verified reviewBoth Vertu Head Office Gateshead and the Volvo Dealership Taunton did an amazing service. From seeing the car on the web site, to arrange the finance and collecting the car, took 4 days. Awesome customer service.
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Brett A.
7 Aug 2026
Verified reviewFantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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A. A.
7 Aug 2026
Verified reviewGood service.friendly helpful staff.tony allen was a knowledgeable salesman.
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Francesca A.
7 Aug 2026
Verified reviewGreat staff, friendly, thorough and knowledgeable, thank you!
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R. A.
7 Aug 2026
Verified reviewJason Lord who was the person that dealt with the sale was most helpful to find just the right vehicle for me. Was most helpful, professional and nothing was too much trouble. Excellent service
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T. A.
7 Aug 2026
Verified reviewNo one pushed me to buy thing which was nice
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Neil A.
7 Aug 2026
Verified reviewExcellent choice of cars,easy to navigate the website, you can source your next car before you even attend the dealership
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Colin A.
7 Aug 2026
Verified reviewThe car is fantastic but the service from the team not great. Went to pick car up on Wednesday 1st of July only to find the sales man who dealt with the sale had gone home early probably to see the England game. A very nice lady dealt with the hand over of the car seemed a little rushed on starting the drive home I found that the 30 pounds of petrol I paid for had not been put in the car, called them 3 or 4 about this money was eventually paid back on the 10th of July after a few more phone calls. I would just like to say the car is great and I love it
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C. A.
7 Aug 2026
Verified reviewGreat service from Ella and the manager Zelda. Very helpful all the way. Will definitely be recommending them to family and friends looking to purchase a new car
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Joan A.
7 Aug 2026
Verified reviewGreat sevice
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Lisa A.
7 Aug 2026
Verified reviewSite was easy yo use
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Prince A.
7 Aug 2026
Verified reviewMy experience at Vertu Nissan Northampton was positive because it was a smooth operation and fast.
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Joshua beardsley A.
7 Aug 2026
Verified reviewThe team did a great job and helping me pick the right car for my circumstances. Very understanding and supportive throughout. Thanks to Luca and Ryan for all the help.
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Racheal A.
7 Aug 2026
Verified reviewI'd recommend Vertu Ford Crewe to anyone because the staff are so friendly and very helpful can't do enough for their customers im always welcomed with open arms great team
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Paul A.
7 Aug 2026
Verified reviewI was treated with respect. Clean and friendly place, all the staff very professional but caring that I got the car that was right for me. No pushy salesman. Answered all my questions without hesitation. I would go there again to buy another car.
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Bill A.
7 Aug 2026
Verified reviewenjoyable
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Terry ord A.
7 Aug 2026
Verified reviewAll very good & satisfactory.
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Shirley A.
7 Aug 2026
Verified reviewGreat customer service from start to finish. Harry who dealt with us was very patient and explained everything to us. The car was very well presented to us when we picked it up. We love our new car.
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Mike A.
7 Aug 2026
Verified reviewAll very good
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Adrian A.
7 Aug 2026
Verified reviewEnjoyed the buying experience!
Reviews displayed in chronological order
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