Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made…"
I found the website simple to use with the search engine functionality very good. The dealership specifically nearest to our location (Bromley) made all efforts to ensure our complete satisfaction
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Choice
"Good selection and photos & info on the vehicles. Option to reserve."
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
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G. A.
18 Aug 2026
Verified reviewPerfect service as always from the team made to feel nothing is to much bother grest company
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Mary A.
18 Aug 2026
Verified reviewStaff were very pleasant, helpful and informative.
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P. A.
18 Aug 2026
Verified reviewSuperb car and excellent customer service.
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John A.
18 Aug 2026
Verified reviewI had a great experience at Vertu MINI Exeter when purchasing my new MINI. Jack was extremely helpful throughout the whole process, friendly, knowledgeable, and made everything straightforward from start to finish. I’m delighted with the car and would happily recommend Jack and the team at Vertu MINI Exeter.
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Samantha A.
18 Aug 2026
Verified reviewExcellent customer service, friendly staff.
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Katie A.
18 Aug 2026
Verified reviewExcellent professional service. I felt very happy dealing with them. I am recommending them to anyone looking for a quality used car that has been thoroughly checked and prepared.
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Samuel A.
18 Aug 2026
Verified reviewBest i never had
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Steven A.
18 Aug 2026
Verified reviewExcellent and knowledgeable sales team with plenty of choice of vehicles
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Jonathan A.
18 Aug 2026
Verified reviewNice business with great people who take their time to look after you
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Chris A.
18 Aug 2026
Verified reviewHappy from beginning toend
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H. A.
18 Aug 2026
Verified reviewvery hepfull at vertu in cheltenham
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Janet A.
18 Aug 2026
Verified reviewExcellent service throughout our personal circumstances and needs was listened to.
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Divine A.
18 Aug 2026
Verified reviewVery good customer service by the sales representative, Liam.
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Jason A.
18 Aug 2026
Verified reviewGood customer service and friendly staff
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Nasir A.
18 Aug 2026
Verified review10/10
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Diane A.
18 Aug 2026
Verified reviewVertu derby brilliant staff. Professional and friendly I experienced exceptional customer service. I had never purchased a replacement vehicle in 11 years but my experience was 100% in every way. Good professional friendly team.
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A. A.
18 Aug 2026
Verified reviewGreat severs
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S. A.
18 Aug 2026
Verified reviewVertu Nissan Darlington were helpful because they made the entire process of choosing and buying my car smooth, straightforward, and stress-free. The team answered all my questions clearly and without any pressure.
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Megan A.
18 Aug 2026
Verified reviewWe had a really positive experience with this dealership. Krupa, our salesperson, was really friendly and easy to chat with. She was not pushy and was able to answer all of our questions. She went above and beyond to make sure our purchaced car was perfect for collection. Overall it was a very professional and pleasant experience, we have already recommended the dealership to some friends.
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Eddie A.
18 Aug 2026
Verified reviewEXCELLENT! *****
Reviews displayed in chronological order