Review Summary
With vertumotors, customers describe a smooth, stress-free buying experience, with staff who are friendly, attentive and helpful. Several reviews mention clear explanations, prompt handling and a handover that felt thorough and reassuring.
Team expertise
"Good costumer service. Prompt attendance"
"Website was clear and easy to use, staff were very friendly and helpful"
"Excellent service by the entire team at MB Ascot"
Friendliness & courtesy
"All excellent. A very good, calm and enjoyable service from Nathan and the rest of the team to buy our first electric vehicle."
"Great service, great car. Harry the salesman was super helpful from start to finish."
"Nice sales people, especially Sam."
Responsiveness
"Great staff and well priced. Everyone was very friendly and helpful."
"Multiple car purchaser and happy with the sales and service team's attitude and competency."
"The customer service was good, the staff were helpful and friendly."
Digital experience
"The site is easy to navigate and does all that is required."
"easy site to navigate, great delivery service. and fantastic sales staff. vey well presented car."
"The site was easy to navigate, the delivery was prompt and friendly. This was my first car bought online and was pleasantly pleased with my purchase"
Delivery
"very satisfied with service and delivery ,first class"
"All was undertaken quickly and efficiently."
"Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was…"
Great customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
Choice
"Excellent and knowledgeable sales team with plenty of choice of vehicles"
"Vertu Peugeot Derby had a wide variety of car selection and helped me with the choice of my car explaining all the features and services"
"Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of…"
Fantastic dealership. Cars are always at a very high standard, reasonable prices and lots of choice. The service you receive from all members of staff is second to none.
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Karen A.
17 Sept 2026
Verified review.....
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Talent marufu A.
17 Sept 2026
Verified reviewCustomer service is excellent
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Damilare A.
17 Sept 2026
Verified reviewVery good service. Top notch.
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Gavin A.
17 Sept 2026
Verified reviewHelpful and knowledgeable staff, Not pushy. easy to deal with
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Jane A.
17 Sept 2026
Verified reviewGreat customer service from start to finish. Felt very looked after when making my purchase. Kept informed along the way of everything that was being done to complete my purchase. Great afterservice too.
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Ieuan A.
17 Sept 2026
Verified reviewFantastic experience from start to finish. The whole process was straightforward, with fair pricing and a genuine willingness to make the deal work for everyone. Lee Henderson was absolutely amazing throughout the purchase of my car. He was friendly, attentive and helpful from beginning to end, and nothing was ever too much trouble. He made the whole experience easy and stress free. I couldn’t be happier with the service and would highly recommend Lee to anyone looking to purchase a car!
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Graeme A.
17 Sept 2026
Verified reviewExcellent service. A pleasant experience delivered by a very personable and knowledgeable sales person.
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Nasir A.
17 Sept 2026
Verified reviewSales Advisor Stephen Liu and his Manager Andrew Davies were great from start to end and answered all my questions concerning the vehicle. There was no pressure to purchase and they let me decide in my own time whether to go ahead. Both went above and beyond to give me a great deal and we're happy to rectify any issues after purchase such as a couple of scratches I noticed were still there.
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Krystal jones walker A.
17 Sept 2026
Verified reviewVery good
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Liz A.
17 Sept 2026
Verified reviewVery good
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Colin A.
17 Sept 2026
Verified reviewJosh was very helpful and facilitated an earlier than expected completion and collection than originally arranged. Car is immaculate and very much being enjoyed. Entire process from first sight to receiving ownership went very well with the help of all involved.
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Leon A.
17 Sept 2026
Verified reviewVertu Gloucester is a well organised establishments that was helpful in every aspect of my purchase. The sales person, Adam Sefton was professional, polite & helpful from the start to the finish and even made a courtesy call a week after to check everything was all good.
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G. A.
17 Sept 2026
Verified reviewVertu were very good when we dropped in to purchase our new van. Joel the salesman was most helpful and made sure we had all the information we needed to make our decision. His approach helped us make our decision as he left us to it but was always on hand when we needed questions answered. Joel checked in on us after our purchase and came along on his way home one day to fit our complimentary matts. A nice touch. A pleasant purchasing experience.
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Anne A.
17 Sept 2026
Verified reviewQuick easy to navigate site,
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Emma A.
17 Sept 2026
Verified reviewThe staff at Vertu Vauxhall Hexham were great. My experience was fabulous from start to finish. Both Simon and Gary could not do enough for me. They made me feel very welcome and confident, especially as buying my first automatic and I can be quite nervous. I felt very well looked after and I would definitely buy them again. Thank You
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Alec A.
17 Sept 2026
Verified review.....
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Samantha charlesworth A.
10 Sept 2026
Verified reviewThe staff at Vertu Honda Doncaster were good because they were extremely informative and friendly. Nothing was too much. They went above and beyond.
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Caroline A.
10 Sept 2026
Verified reviewGreat vehicle purchased. Dealt with Dave . Made everything smooth as possible
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Mr david dorward A.
10 Sept 2026
Verified reviewCustomer service was fantastic my father was pleased with purchase and fantastic service from sales Mr stephan pica wonderful attitude clear in his vocal as dad has poor hearing all in all highly recommend vertu vauxhall 10/10 to stephan
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Euan A.
10 Sept 2026
Verified reviewOutstanding to deal with. Great communication. I had never bought a used car without viewing it before. The whole process was fantastic
Reviews displayed in chronological order