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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
1 Oct 2022
Verified reviewDelivered with 48 hours by courier despite two day mail strike.
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A. A.
22 Sept 2022
Verified reviewVery prompt delivery service on what appears to be a great product. Thank you
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A. A.
22 Sept 2022
Verified reviewGood advice, fast delivery and good product.
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A. A.
22 Sept 2022
Verified reviewNice easy site, quick delivery. Very happy
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A. A.
22 Sept 2022
Verified reviewExcellent service, delivery was prompt and goods arrived in excellent condition and as described on there Web site, will definitely use this company again for any further orders
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A. A.
22 Sept 2022
Verified reviewItem well packaged and came with zero damage. Arrived on time. Product works well. Would defiantly recommend this company.
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A. A.
22 Sept 2022
Verified reviewThe plug in receiver did not have a CE or UKCA marking as required by legislation to demonstrate meeting safety and other requirements
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A. A.
22 Sept 2022
Verified reviewHelpful with advice, order quick to arrive.
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A. A.
22 Sept 2022
Verified reviewOrdered one day, delivered the next, I only paid standard 2-3 day delivery so I suppose I was lucky. Nevertheless it demonstrates how quickly this company dealt with my order. Pleased with the product as well. Win, win. Would definitely recommend this company.
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A. A.
22 Sept 2022
Verified reviewExcellent quality and easy to fit
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A. A.
22 Sept 2022
Verified reviewArrived on time and was what i ordered
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A. A.
14 Sept 2022
Verified reviewVery easy to order with plenty of options to choose from and delivery was quick and kept notified until delivered. I recommend this company
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A. A.
14 Sept 2022
Verified reviewEasy to navigate the website and to pace an order. More than happy with the service, prompt delivery and exactly as described. I would more than happily purchase through this company again.
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A. A.
14 Sept 2022
Verified reviewI purchased the Gewa round back mandolin case online. Gewa were the only makers of a suitable case for a Neapolitan mandolin and I want to protect my 125 year old beautiful mandolin. I am pleasantly surprised by the quality of the case. Two hinges and three clasps, one with a lock, and the interior is nicely padded. At this price point you just have to buy it if you want to protect your delicate Neapolitan mandolin. I am really pleased with the case and I highly recommend it.
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A. A.
14 Sept 2022
Verified reviewvery fast efficient service not installed the post yet so cant comment at the moment all good.
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A. A.
14 Sept 2022
Verified reviewPoor design and very dangerous. (Two cycle storage rack). As you take one bike out it just tips over. Box shows wall mounting this would be ok but it also shows loose floor application. IT MUST BE BOLTED DOWN FOR SAFETY this is not warned about.
Reply from Ultrasecuredirect.com
Dear Sir We are very sorry you do not like the Bike Rack, we do sell it as a Wall/Floor Mounted Rack, and having checked the packaging the title is Floor/Wall Mounted Bike Rack, and the images have a bolt in the holes when it is positioned on the Floor and Image 2 in the images also shows the two bolt holes. We agree it should never be used free standing and we are sorry you feel aggrieved about the purchase, of course you can return it to us for a Full Refund. Once again sorry for the misunderstanding. Best Regards Mark
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A. A.
14 Sept 2022
Verified reviewEasy.Very satisfied with the product.
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A. A.
31 Aug 2022
Verified reviewGood quality post, easy to fit
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A. A.
30 Aug 2022
Verified reviewGood range of products. Easy ordering and efficient delivery
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A. A.
29 Aug 2022
Verified reviewExcellent kit and excellent service.
Reviews displayed in chronological order
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