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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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A. A.
19 Oct 2022
Verified reviewExcellent, promptly answered my email, and received next day del for my order! Definitely recommend, we have used this company before and have always been helpful
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A. A.
14 Oct 2022
Verified reviewProduct and delivery all great.. as a DIYer the installation was a little trickier than expected due to narrow gaps around door and frame. This potential problem wasn’t obvious to me from the limited instructions on line before ordering or with those that came with the product.
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A. A.
14 Oct 2022
Verified reviewParts ordered on line arrived within days and were exactly as described, no complaints.
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A. A.
13 Oct 2022
Verified reviewAlarm works well easy to fit
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A. A.
13 Oct 2022
Verified reviewUltrasecure are very helpful, always answer the phone promptly, sell good products with rapid delivery.
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A. A.
11 Oct 2022
Verified reviewFantastic service from the Ultra Secure Direct team. Would definitely recommend.
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A. A.
9 Oct 2022
Verified reviewExcellent. Great service.
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A. A.
9 Oct 2022
Verified reviewGood service. The product gives a real sense of safety just knowing it’s there. Everyone should carry one of these personal alarms.
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A. A.
8 Oct 2022
Verified reviewGreat service, delivery quick from order point, website easy to use and device as described. Thanks
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A. A.
8 Oct 2022
Verified reviewHappy with this product and the delivery time. We ordered a small torch for when there is a power cut, thought it was a great idea and have ordered two more for home.
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A. A.
8 Oct 2022
Verified reviewBrilliant little "Dummy" camera. Looks realistic (although I understand that it is actually a real camera but, it can be used to deter). Brilliant service. Parcel arrived on time and very well packaged.
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A. A.
7 Oct 2022
Verified reviewA 5 star service should receive a 5 star review. Great company, great products and first class customer service. Highly recommended company.
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A. A.
6 Oct 2022
Verified reviewCame when it said it would. Happy with the quality for the price. Website very easy to navigate.
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A. A.
6 Oct 2022
Verified reviewAbsolutely fantastic company to deal with. Post was like next day just as they had said though emails. Community was perfect and canot be faulted. The product I brought was the 800 with 3 sensors. WOW, the performance is outstanding. Love this system and I'll be adding more products to it. It really has brought peace of mind to us as a family. My van, my children's bikes, my rear garden are all protected. Thank you Ultrasecuredirect.com🙏🏻🙏🏻
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A. A.
6 Oct 2022
Verified reviewThe site is easy to use and the more you use it you realise just how good the contents are. My items were purchased, paid for, and delivered in quick time. The perimeter alarms are up and working, excellent.
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A. A.
6 Oct 2022
Verified reviewEvery thing was easy to find ,no problem
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A. A.
6 Oct 2022
Verified reviewI was looking for an alarm for a stable door, but could not work out what I wanted, so I called UltraSecureDirect. The gentleman on the phone was extremely helpful, guiding me to an alarm and talking me through it. He answered all my questions and was very patient ad knowledgeable. It was then very easy to order and arrived very quickly and well packed.
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A. A.
6 Oct 2022
Verified reviewExcellent service.
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A. A.
6 Oct 2022
Verified reviewOrdered a driveway alarm. It was delivered in less than 24 hours.
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A. A.
1 Oct 2022
Verified reviewAs always - very helpful company who seem to care about their customers
Reviews displayed in chronological order
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