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Review Summary
Ultra Secure Direct comes across as a brand that makes ordering feel straightforward and reassuring. Customers repeatedly mention helpful support, quick answers to questions, and products that arrive fast and are easy to set up.
Delivery
"Great product quick delivery easy to set up"
"Easy to order, issue with order resolved fast with no problems, fast delivery very happy with product, would definitely use again and recommend"
"Fast delivery to my chosen place Very good products very happy Thanks"
Digital experience
"Easy to navigate site and order, quick delivery and a good product."
"Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and…"
Parking posts are robust and easy to install. Installation guidance provided which was very helpful. Online sales easy and delivery perfect and quick.
"Great product, great service. Thank you very much, could not have been simpler to order. Fantastic range of great products available."
Team expertise
"A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had…"
A good product, VERY accurately described. Good value. Well packaged and the company was also very helpful in answering a small question I had subsequently about the product.
"Very helpful service"
"Have used before, excellent initial advice, excellent service, excellent after sales, highly recommended"
Responsiveness
"Good to deal with. Kept you up to date and arrived quickly"
"Delivery was rapid as promised, questions answered quickly and helpfully, I highly recommend them."
"Excellent and prompt service."
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T. W.
22 Sept 2024
Verified reviewEXCELLENT
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P. M.
22 Sept 2024
Verified reviewThe security light is a great buy
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H. L.
22 Sept 2024
Verified reviewVery helpful when I had a problem
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C. G.
22 Sept 2024
Verified reviewGreat service they anticipated i ordered the wrong part got in touch to check and then recommended the correct part which they dispatched very quickly..
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A. A.
22 Sept 2024
Verified reviewMy experience was good. Great product and a small issue with the order rectified quickly and efficiently
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S. B.
22 Sept 2024
Verified reviewGreat communication and great product from the start, thank you. Purchased for our workshop, bell and ring system
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A. A.
6 Sept 2024
Verified reviewWebsite good and displayed the various products available. Straight forward when placing the order and payment, and courier delivered within time frame advised.
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A. A.
2 Sept 2024
Verified reviewNo problems with order, items are good quality. Thank you.
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A. A.
30 Aug 2024
Verified reviewI ordered the stainless steel retractable driveway bollards. They look fantastic and function really well. I am satisfied I made the right decision in buying this product.
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A. A.
28 Aug 2024
Verified reviewOrder arrived promptly and delivery agent deferred to my settings.
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A. A.
27 Aug 2024
Verified reviewItem just as described, quick delivery. Excellent
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A. A.
24 Aug 2024
Verified review2 signs missing - see my order. Alarm itself is fine.
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A. A.
23 Aug 2024
Verified reviewThe security bar has been made well and looks as if it will last a long time. Great value and delivered promptly
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A. A.
22 Aug 2024
Verified reviewExcellent customer service
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A. A.
17 Aug 2024
Verified reviewFrom placing the order to receiving my purchase, the process was smooth, efficient, and the product quality is of high standard.
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A. A.
16 Aug 2024
Verified reviewExcellent quality equipment at a good price. Would be nice to have a couple of weeks grace on delivery charges, if you find you need to add a small addition to your system after your first order of over £75. But other than that, all good. Cheers.
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A. A.
15 Aug 2024
Verified reviewTiny,hide in any pocket and so loud the personal alrm was heard nextdoor.perfect
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A. A.
15 Aug 2024
Verified reviewarrived in a couple of days and does exactly what i wanted it to.no complaints.
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A. A.
15 Aug 2024
Verified reviewthe team at ultra secure direct helped me chose the right product even though it was the cheaper option, the product itself works very well and was very easy to install with clear instructions thank you
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A. A.
15 Aug 2024
Verified reviewExcellent delivery service and product quality.
Reviews displayed in chronological order
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