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Review Summary
uk.peugeot-saveurs comes across as a brand people return to for the look and the feel of its mills. Reviews mention beautiful design, solid construction, easy use, and a grind that leaves customers very pleased.
Delivery
"I am very satisfied with the product quality, the service, and the speed of delivery. I definitely recommend it to everyone."
"Excellent service, speedy delivery and top notch product"
"Really good salt mill, fast shipping - really recommend"
Digital experience
"Excellent website, easy ordering, fast delivery. The Line Salt and Pepper Mills are beautifully designed and do their job well."
"Love the brand and the web journey"
"The site is easy to use, and the communication and delivery were great."
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A. A.
25 Nov 2022
Verified reviewDelivery was good. Product not. If you want something as an ornament and don't intend to actually use them, they look really nice, but the mechanisms don't work properly. I had ordered salt and pepper mills because I had Peugeot salt and pepper mills years ago and I've loved them. On those, I could choose the coarseness - relatively fine setting was pretty uniform and produced a steady stream of salt at the desired setting. On this, the fine/medium (rather than finest, which is utterly useless) setting is such hard work to make the salt, I had to wind round and round about 40 times to get less than a gram of salt and it included large as well as finer crystals, which means it's useless other than as a gimmick or to look nice on a table. I was using rock salt supplied with it by Peugeot, so not a case of using the wrong type of salt. I use the mills for cooking, so I prefer gadgets that work. It's possible that my mills (one of each - salt, pepper) are faulty, but all the emails I've had telling me about my order are from a "noreply@" with no customer service contact email, only several requests for feedback via Verified Reviews, so I'll have to find the time to investigate how to get in touch. I'd rather have followed up privately, than post publicly, but that option isn't presented.
Reply from Uk.peugeot-saveurs.com
Hi Rebecca, Sorry to hear you are not satisfied with your purchase. You can contact customer service using this link which is found at the bottom of every page on our website. https://uk.peugeot-saveurs.com/en/contact/ Kind regards Peugeot
Reply from A. A.
Thanks. I've now done that, but it's really frustrating that I have to have a moderated conversation instigated by a third party, not a conversation direct with customer services without having to go and find it.
Reply from Uk.peugeot-saveurs.com
Hi Rebecca, It's a very good point and we will look at our email communication as a result to get the contact details and link added. I hope that your issue is resolved quickly, but if you need any more help, please respond here and I will email you. Kind regards Peugeot
Show exchanges Hide exchanges -
A. A.
25 Nov 2022
Verified reviewBrilliant company - highly recommend! Really good descriptions of the products, super speedy service thank you
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A. A.
9 Nov 2022
Verified reviewit is difficult to leave a review as I bought all the items as gifts for my son who lives in Zurich and he has not recieved them yet as they are Christmas gifts!
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A. A.
7 Nov 2022
Verified reviewOrder delivered within a week.
Reply from Uk.peugeot-saveurs.com
Hi Henry, Thanks for letting us know that your order arrived in good time. Thanks also for giving us a 5 star review, we are really grateful. Enjoy your product! Peugeot Customer Service UK
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A. A.
6 Nov 2022
Verified reviewWebsite easy to navigate. Order delivered super quick. Extremely pleased with product which I have bought as a gift. I am sure the recipient will be delighted.
Reply from Uk.peugeot-saveurs.com
Hi Barbara, Thank you so much for taking the time to leave a review, we're so pleased your experience using our website was a good one! I hope your recipient enjoys their product. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewThe salt and pepper mills I ordered are intuitive to use and at the same time a classic and practical decoration. I like.
Reply from Uk.peugeot-saveurs.com
Thank you so much for leaving us a review. We're so pleased you like your purchase and hope you enjoying using the mills for many years to come. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewBeautiful pepper grinder & salt pot on a wooden tray. Good quality product that will last for years. Expensive but fabulous.
Reply from Uk.peugeot-saveurs.com
Hi Julie, Thanks for leaving us a review, we're thrilled that you like your purchase. Enjoy your product. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewGood quality products delivered swiftly
Reply from Uk.peugeot-saveurs.com
Hi Frank, Thank you so much for leaving us a review. It's great to know that the products arrived on time and you like them. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewEasy to use site , fast and efficient ordering and delivery updates .
Reply from Uk.peugeot-saveurs.com
Hi Gill, Thank you for taking the time to leave a review, it is much appreciated. We're glad you found our website easy to use. Enjoy your product! Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewWebsite fine for ordering and delivery as predicted. Item is a Christmas gift, so unopened but looks good.
Reply from Uk.peugeot-saveurs.com
Thanks so much for leaving us a review. We're pleased to know that everything went well and we hope your recipient enjoys their gift. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewThe mills are poor at milling
Reply from Uk.peugeot-saveurs.com
Dear Patrick, Sorry to hear that you are not satisfied with the mills you have bought from us. Please can you contact our customer service department using the link below, who will be able to assist you further: https://uk.peugeot-saveurs.com/en/contact/ Thank you Peugeot
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A. A.
5 Nov 2022
Verified reviewArrived quickly and item is well made and just as seen on website.
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A. A.
5 Nov 2022
Verified reviewFast delivery and excellent product
Reply from Uk.peugeot-saveurs.com
Hi Pam, Thank you so much for leaving us a review. We're glad that you received your order in good time and you like the product. Enjoy your purchase! Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewEXCELLENT PRODUCTS,AND SERVICE,AS ALWAYS !
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A. A.
5 Nov 2022
Verified reviewBeautifully made item. Fast delivery. Outstanding customer service. Just perfect.
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A. A.
5 Nov 2022
Verified reviewFast delivery, no issues with the order
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A. A.
5 Nov 2022
Verified reviewIn spite of having my order confirmation and invoice with the correct address, delivery was held up because the delivery address was incomplete. I had difficulty trying to contact customer services but when I eventually found an email address the problem was resolved fairly quickly. I have only had the product for a day but it seems to be what I expected.
Reply from Uk.peugeot-saveurs.com
So sorry to read that you experienced problems receiving your purchase, but glad that it was resolved in the end. Thank you for using our company and we hope you enjoy your product. Peugeot Customer Service UK
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A. A.
5 Nov 2022
Verified reviewGreat product and
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A. A.
5 Nov 2022
Verified reviewEasy navigation of site, ordering exactly what I wanted at a great price with rapid delivery. A
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A. A.
5 Nov 2022
Verified reviewGreta product and very efficient service
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