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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
11 Dec 2022
Verified reviewI was kept informed of how my order was being processed and it arrived on the day and time expected.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share your experience with us. Feedback like this helps us improve our services. Have a nice day, Thanks and regards,
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A. A.
11 Dec 2022
Verified reviewCame on time and in quality as advertised
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share your experience with us. Feedback like this helps us improve our services. Have a nice day, Thanks and regards,
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A. A.
10 Dec 2022
Verified reviewsunt excelente, dar la pulpa sunt putin cam largi.
Reply from Trekkinn.com
Dragă client, Vă mulțumim pentru timpul acordat pentru a împărtăși experiența dumneavoastră cu noi. Feedback-ul ca acesta ne ajută să ne îmbunătățim serviciile. O zi plăcută, Multumesc si salutari,
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A. A.
9 Dec 2022
Verified reviewPolecam Trekkinn - naprawdę warto !
Reply from Trekkinn.com
Szanowny Kliencie, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Takie opinie pomagają nam ulepszać nasze usługi. Miłego dnia, Dziękuję i pozdrawiam,
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A. A.
8 Dec 2022
Verified reviewWith some misgivings (given mixed reviews) I ordered a tent that I couldn't find from UK firms. Happily arrived within a week and all seems to be in order.
Reply from Trekkinn.com
Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewVery happy with the service. And very happy shopping on trekkinnn.com. God prices, fast delevery and god service.
Reply from Trekkinn.com
Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewItem and delivery as described, very happy. Would recommend
Reply from Trekkinn.com
Dear Emma , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewFrom ordering to delivery, the process was faltless, and keenly priced.
Reply from Trekkinn.com
Dear W.A. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewBest price. Simple, quick order/delivery process. Happy days 😎
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewGreat experience with you but the cost I bought said medium, it’s more like a small but still fine.
Reply from Trekkinn.com
Dear Jenny , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewVery easy
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A. A.
8 Dec 2022
Verified reviewFirst impression based on website and reviews is not the most positive. It makes you doubt about how trustworthy it will be to place an order and get the product on time. Finally I decided to order and I received the product. But: order confirmation is too slow which a again makes you doubt about trustworthines. Delivery ok but not clear information whether the product has arrived on pickup point or not, so I had to call the pickup point to be sure if product had arrived. Other online shops have a much clearer order confirmation and order delivery confirmation system
Reply from Trekkinn.com
Hello, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. Please note that there is always two different tracking links available when you order in case that one of them should be erroneous. https://marketingtradei.aftership.com/3SDOKC001434168 We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Best regards
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A. A.
8 Dec 2022
Verified reviewThis was all very good
Reply from Trekkinn.com
Dear Jon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewEvery step in the Process went smoothely
Reply from Trekkinn.com
Dear Karina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Birgitte Holm , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewGreat choice of products throughout the “INN” stores
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A. A.
8 Dec 2022
Verified reviewExcellent service, kept informed on the whole journey.
Reply from Trekkinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
My name is not Colin . The comment however is mine Thank you so much K G Hornby
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A. A.
8 Dec 2022
Verified reviewThis hat has a nice look and good fleece lined rim but falls short at the top of the hat it is to thin you can see through it.
Reply from Trekkinn.com
Hello Patrick, We truly regret the inconvenience caused. In case you have received a wrong or a defective product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
I was only giving my opinion on these hats as requested in reviewing this product.
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A. A.
8 Dec 2022
Verified reviewNo complaints, website is OK, the delivery is quick and the customer service reacts very quick.
Reply from Trekkinn.com
Dear Mariusz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewI received my parcel in good times and good condition. The tracking was helpful and useful. It was very easy to order on line.
Reply from Trekkinn.com
Dear K G , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Harry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewExcellent service, easy to order and prompt delivery thank you
Reply from Trekkinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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