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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
2 Mar 2023
Verified reviewThe goods was delivered to me into the Czech Republic. The transport cost was cheap. I am fuly satisfied.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Mar 2023
Verified reviewShopping expirience was very good. I received the pacage undamaged.
Reply from Trekkinn.com
Dear Robert-Iosif, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
28 Feb 2023
Verified reviewFantastic service from order placement to a very fast delivery, brilliant price as well, thank you :-)
Reply from Trekkinn.com
Dear Alex, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2023
Verified reviewOverall, excellent
Reply from Trekkinn.com
Dear Terry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2023
Verified reviewReally pleased with the service, great price, tracking available to follow my order, nicely packaged.
Reply from Trekkinn.com
Dear Judith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2023
Verified reviewAlt forløb som det skulle. Stor tilfredshed med varen.
Reply from Trekkinn.com
Kære kunde, Tak fordi du tog dig tid til at dele din oplevelse med os. Hav en god dag! Tak,
Reply from A. A.
Tak, i lige måde! :)
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A. A.
24 Feb 2023
Verified reviewGreat service, delivered on time. Price was better than any other competitor .
Reply from Trekkinn.com
Dear Jamie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
23 Feb 2023
Verified reviewFast and good quality.
Reply from Trekkinn.com
Dear ALEXANDER, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Feb 2023
Verified reviewExcellent…no problems at all!
Reply from Trekkinn.com
Dear Tim , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Feb 2023
Verified reviewAll went well and shoes are great
Reply from Trekkinn.com
Dear Aart , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Feb 2023
Verified reviewGreat garments as described
Reply from Trekkinn.com
Dear Glynn , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewI found my product online at a much better price than retailers in the UK. Upon ordering, my product was dispatched in very quick time and the tracking information was regularly updated. Once in the UK, I received my delivery in 2 days via royal mail. The product was well packaged and overall, I found the service excellent so will use again.
Reply from Trekkinn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewGreat products, very good prices, fast delivery via courier to Romania. All in all, excellent shopping experience. Will surely come back for more.
Reply from Trekkinn.com
Dear Dragos , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewOk! Fast en quick delivery!
Reply from Trekkinn.com
Dear Gerrit , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewOrdered twice now from here and never had a problem. The estimated delivery is a bit optimistic although I'm happy to wait the 5-7 days anyway. No problem ordering from here for future equipment. They did provide full tracking on both my orders. Still slightly cheaper inc p&p than British retailers, just takes a few days longer that's all.
Reply from Trekkinn.com
Dear Damon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewGreat service and product!
Reply from Trekkinn.com
Dear Graham , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewDid what they said they would do and kept me posted until the purchase arrived - on time
Reply from Trekkinn.com
Dear Neil , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewVery good service, prompt delivery, good prices
Reply from Trekkinn.com
Dear Adrian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewArrived very quickly and packed very well
Reply from Trekkinn.com
Dear Georgina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewIk wil wat terugsturen en hij staat dat hij nog bezorgd moet worden. Dus nu weet ik niet wat ik moet doen. Contact opgenomen met de verkoper en geen reactie ontvangen tot nu toe.
Reply from Trekkinn.com
Hallo Vincent, Het spijt ons zeer te horen dat onze service niet aan uw verwachtingen voldeed. We willen u eraan herinneren dat de ervaringen van onze klanten erg belangrijk voor ons zijn. We hebben daarom uw zaak onderzocht, houd er rekening mee dat het product niet door ons is verkocht, u moet contact opnemen met de verkoper Shopping Factory via hun communicatieplatform. Het retourlabel is al door hen afgegeven. We hebben ook rekening gehouden met uw opmerkingen en deze doorgestuurd naar de juiste afdeling om de kwaliteit van onze dienstverlening te blijven verbeteren en verhogen. Wij verontschuldigen ons voor het ongemak. Vriendelijke groeten
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