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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
26 May 2023
Verified reviewVšechno proběhlo rychle a bezchybně.
Reply from Trekkinn.com
milý Martine, Děkujeme, že jste si našli čas podělit se s námi o tak pozitivní komentáře o vaší zkušenosti. Jsme velmi rádi, že jsme vám mohli sloužit tím nejlepším způsobem. Tento typ zpětné vazby nám umožňuje identifikovat, co děláme dobře a v jakých aspektech bychom měli pracovat na zlepšení zkušeností našich zákazníků. Proto si vážíme vaší zpětné vazby. Neváhejte a kontaktujte náš tým zákaznických služeb e-mailem na support@tradeinn.com s jakýmikoli obavami nebo připomínkami. Děkuji a s pozdravem,
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A. A.
26 May 2023
Verified reviewVery competitive on price and excellent company to deal with - fast delivery.
Reply from Trekkinn.com
Dear Adrian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewArrived on time but wore them for a couple of day's. They were crushing my feet. The pain was unbearable. I tried my best with them but I could hardly walk.
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A. A.
26 May 2023
Verified reviewQuick delivery, fantastic service.
Reply from Trekkinn.com
Dear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewHonestly, I was initially suspicious - so much cheaper than other eshops, ordering from a foreign country, but shipping at a normal price.... But the purchase exceeded my expectations. My order arrived within five working days, which I rate as amazing (it was sent from Spain to the Czech Republic). All the time, I kept track of the shipment's movement and the estimated delivery time that Tradeinn/Trekkinn indicated was met. The goods arrived perfectly fine and exactly what I ordered. I will be very happy to order something next time, because the selection of goods and prices are usually unbeatable.
Reply from Trekkinn.com
Dear KAREL, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewGood price,
Reply from Trekkinn.com
Dear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewLow prices, quite fast delivery, goods arrived OK - climbing equipment could be wrapped in protective packaging
Reply from Trekkinn.com
Dear Erik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewGood service, item delivered as promised.
Reply from Trekkinn.com
Dear Andrea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2023
Verified reviewQuick delivery, good prices!
Reply from Trekkinn.com
Dear Neza, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 May 2023
Verified reviewgood service and delivery in 5 days, product exactly as ordered
Reply from Trekkinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 May 2023
Verified reviewI was looking for a particular product which trekkin supplied promptly at a competitive price. It arrived pretty promptly though the delivery went a bit awry when the courier didn't tell me it had been delivered, the track and trace said a neighbour signed for it but not which one (I live in a flat development with over 80 flats), the recipient didn't tell me they had it and the courier company said they couldn't help with more information about where it had been delivered. Luckily, trekkin did have more information and once I found the recipient in, I got the package. So, in the end all was well.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 May 2023
Verified reviewExcellent service will buy again from you
Reply from Trekkinn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewEasy ordering, a fair price and decent shipping. I'll be returning to Trekkinn.
Reply from Trekkinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewThe shoe size guide is not accurate, so the shoes I bought doesn't fit.
Reply from Trekkinn.com
Hello Henrik, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
6 May 2023
Verified reviewGood prices, many items, fast delivery 👍
Reply from Trekkinn.com
Dear Jan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewVery good service
Reply from Trekkinn.com
Dear Aamir, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewGreat service and fast delivery
Reply from Trekkinn.com
Dear Luke, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewGreat product, fast delivery and not expensive
Reply from Trekkinn.com
Dear Fong, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewVery good price and arrived within just a few days.
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 May 2023
Verified reviewExcellent
Reply from Trekkinn.com
Dear Libor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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