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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"Prompt delivery . Well packed"
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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A. A.
27 Feb 2024
Verified reviewLegit website, serious people
Reply from Trekkinn.com
Dear Alexandru, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewVery nice hiking shoes, delivered in good time and easy to use website. Was a bit worried because they came from Spain, but no need to in the end.
Reply from Trekkinn.com
Dear James, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
I do have one concern after wearing them, they pinch and am sure they are a size 7 and not an 8. As i have worn them out walking, can no longer send them back, which is a shame because they cost a lot of money.
Show exchanges Hide exchanges -
A. A.
27 Feb 2024
Verified reviewI bought an EDM 4-ring gas hob. The product arrived promptly. It has a cunning design, allowing a low cost product to do the job effectively and look attractive at the same time. It works very well. And I've successfully checked that it doesn't leak with a bubble tester.
Reply from Trekkinn.com
Dear Tony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewI got my package delivered very quickly and I love it 😍 so hanks
Reply from Trekkinn.com
Dear Veronika, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewThe price of my purchase was excellent, the website was easy to use, I was kept informed of the progress and delivery of my order and it arrived in good time. My first experience of using Trekkinn and I would use them again,
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewVery fast delivery all items correct and working, all I wanted.
Reply from Trekkinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewVery satisfied with product and quick delivery
Reply from Trekkinn.com
Dear Bernard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewItem exactly as described, prompt delivery
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewZeer snelle verzending vanuit Spanje en zeer snelle levering. Product zoals omschreven en maat is prima. Zou zo weer bestellen.
Reply from Trekkinn.com
Dear Mathilde, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Feb 2024
Verified reviewBought a pair of Salomon shoes - the price was really competitive and delivery efficient.
Reply from Trekkinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2024
Verified reviewGreat price, fast delivery
Reply from Trekkinn.com
Dear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2024
Verified reviewBeautifully made and delivered. But as I don't read German I did struggle with understanding the information given. So perhaps a page in English would help.
Reply from Trekkinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2024
Verified reviewReally bad experience - we ordered giving ourselves 7 days to receive the item for a holiday, as it said delivery was within 5 days. There was no hope looking at their timings of it ever arriving in time so we are on holiday without our items. Very disappointing!
Reply from Trekkinn.com
Hello , We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. https://www.mailingtechnology.com/tracking/?tn=GH447722846GB Your comments will be taken into account for continuous improvement. We are sorry for the inconvenience. Best regards
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A. A.
26 Feb 2024
Verified reviewGreat price and kept informed of transit all the way through the process. Would use again.
Reply from Trekkinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 Feb 2024
Verified reviewQuality product, at a good price, & quick delivery..
Reply from Trekkinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2024
Verified reviewI like to buy in this shop. Very good service.
Reply from Trekkinn.com
Dear Vaclav, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Feb 2024
Verified reviewI bought a Montane jacket which was far to small, even though I buy everything in that size! After paying a lot for delivery and waiting ages for it to come, I sent it back which I had to pay another 11pound to return it! Now weeks and weeks later still no refund absolute robbery! Please don't waste your time with this company you will be disappointed
Reply from Trekkinn.com
Dear Nicole, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. A reimbursement was processed a few days ago, you have received the corresponding amount by now, please consult your bank details. 10/02/2024 11:13:56 - Devolucion importe: -55.49 GBP Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
15 Feb 2024
Verified reviewGreat running vest! Partner loves it
Reply from Trekkinn.com
Dear Alexis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Feb 2024
Verified reviewЯ очень доволен вашим сайтом trekkinn.com Я еще буду делать заказы я хочу сказать спасибо вам🙏👍
Reply from Trekkinn.com
Dear Grigori, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Feb 2024
Verified reviewEasy to use website, good quality coat at value for money price. Delivered on time, reasonable delivery cost.
Reply from Trekkinn.com
Dear Anita, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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