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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Excellent service, competitive prices and good communications. I will definitely buy from again."
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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T. J.
26 Dec 2024
Verified reviewSuperbra! Jättenöjd 👍🌟
Reply from Trekkinn.com
Dear Tarja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. M.
26 Dec 2024
Verified reviewAfter 12 days of waiting and asking about the package they say that can’t send it because the address is incorrect - funny the first package of two ordered same day arrived in a week without any concerns- with second they ask me to change address and buy the products again - with different prices after Black Friday promotions of course- very funny indeed
Reply from Trekkinn.com
Dear Tomasz, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. As mentioned by our customer service, you need to cancel and place a new order if you want to change the country of delivery. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Best regards
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I. C.
12 Dec 2024
Verified reviewExcellent.
Reply from Trekkinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. R.
11 Dec 2024
Verified reviewGood price and service, thank you
Reply from Trekkinn.com
Dear Pete, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. T.
11 Dec 2024
Verified reviewNever a problem. As described and fast delivery.
Reply from Trekkinn.com
Dear Samantha, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. T.
11 Dec 2024
Verified reviewI bought a second pair of Salomon hiking boots with the first pair lasting me 5 years. These boots are excellent value for the money. You pay for what you get which I firmly believe. Great boots at a great price including a discount. I will definitely use this site again to purchase more great footwear.
Reply from Trekkinn.com
Dear ADAM, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. A.
11 Dec 2024
Verified reviewPurchased some Salmon boots at a great price and delivered within a week. No problems would use again.
Reply from Trekkinn.com
Dear mr graham maloney, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. H.
11 Dec 2024
Verified reviewSlow to answer emails but delivered on time
Reply from Trekkinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. F.
11 Dec 2024
Verified reviewGreat price and fast delivery 👌🏽
Reply from Trekkinn.com
Dear A, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. W.
11 Dec 2024
Verified reviewEasy to order, fast delivery, great product.
Reply from Trekkinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. A.
10 Dec 2024
Verified reviewBought trainers they are nice and arrived on time had a issuse with the delivery that was on the royal mail side and customer service replied quick and with link that worked really happy and would buy again off them
Reply from Trekkinn.com
Dear stewart powell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. L.
10 Dec 2024
Verified reviewGreat service as usual.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. B.
10 Dec 2024
Verified reviewGood Service & Great Prices! & highly recommend
Reply from Trekkinn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. V.
10 Dec 2024
Verified reviewFantastic service
Reply from Trekkinn.com
Dear Martyn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. G.
9 Dec 2024
Verified reviewGood range of products including the Xero 'barefoot' range. Easy ordering process but would have appreciated slightly better updates on my order status, however I found a link to the parcel tracking easily enough.
Reply from Trekkinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. D.
9 Dec 2024
Verified reviewI bought a pair of Salomon X ultra 360 hiking shoes at a good price. I chose them shoes as they are more comfortable for my feet than the X ultra 4. The web site was easy to use and the shoes were delivered safely, though they arrived 9 days after the order date.
Reply from Trekkinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. D.
9 Dec 2024
Verified reviewI can't find anything wrong with your service, so just keep up the good work.
Reply from Trekkinn.com
Dear Sandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. W.
9 Dec 2024
Verified reviewGreat service and packaging.
Reply from Trekkinn.com
Dear Steve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. R.
9 Dec 2024
Verified reviewI’ve regularly use trekkinn from over here in the UK. Their prices are usually the best around even after shipping and still arrive in good time. Huge range from the best brands. Excellent service and excellent shop all round.
Reply from Trekkinn.com
Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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D. L.
9 Dec 2024
Verified reviewGreat choice of products brilliant price and speedy delivery Really impressed with retailer
Reply from Trekkinn.com
Dear Diane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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