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Review Summary
Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.
Delivery
"My leki poles were competitively priced and dispatch was prompt. The tracking was easy to access. I’m thrilled with them!"
"Astonighingly nice price, rapid delivery, good quality. Recommended!"
"The ordered goods were delivered on schedule and in very good condition."
Digital experience
"Absolútny the best shop.. Profesionaly and very good peoples. Thank you very much."
"Clear, functional website. Better size options than other sites. Simple order process. Excellent delivery update without needless texts etc."
"Nice and easy to navigate, large inventory for every sports genre. Good communication about shipment status. ."
Team expertise
"Pleased with the experience and highly recommend them."
"Professional service delivery 👌"
"Godny polecenia sprzedawca. Przesylka z Hiszpanii do Holandii dotarla w 5 dni. Polecam"
Choice
"Large selection, good prices"
"Site is easy to negotiate and lots to choose from. Easy at checkout and delivery was great."
"Great service great selection of shoes at a really good price."
Responsiveness
"Quick service."
"Fast efficient service would definately use again"
"Efficient process. Good communication and timely delivery"
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R. G.
21 Feb 2025
Verified reviewGood companie
Reply from Trekkinn.com
Dear Ronald, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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L. R.
21 Feb 2025
Verified reviewthey sent me the wrong size shoe size and had to go through a lot of trouble to make it possible te return it
Reply from Trekkinn.com
Dear Lars, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. A.
20 Feb 2025
Verified reviewZero customer service. Outrageous is the word I'd use! Still no resolution, no apology since they are 100% liable and unhelpful.
Reply from Trekkinn.com
Dear, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A full refund was processed a few days ago, you have received the corresponding amount by now, please consult your bank details. 30/01/2025 07:41:51 - Devolucion chargeback importe: -145.98 GBP We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. S.
20 Feb 2025
Verified reviewI've ordered from the site twice now. The site is easy to use, there are some good deals, the products I've received have been as described and in good condition, arriving a few days later. The helpful tracking of items once they're shipped is also helpful (as I believe they come from mainland Europe).
Reply from Trekkinn.com
Dear Ashlie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. K.
18 Feb 2025
Verified reviewGood communication Excellent product Best price
Reply from Trekkinn.com
Dear Roger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. J.
18 Feb 2025
Verified reviewLa sportiva strikes again! The best and most comfortable trainers ever. Absolutely love them
Reply from Trekkinn.com
Dear Robert, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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K. D.
18 Feb 2025
Verified reviewSite was easy to navigate and my order was simple to place. Delivery was efficient and goods arrived well packaged and on time.
Reply from Trekkinn.com
Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. B.
18 Feb 2025
Verified reviewEverything on time! And the product good as ordered! So I’ve had an excellent experience with trekk inn!
Reply from Trekkinn.com
Dear Monique, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. B.
14 Feb 2025
Verified reviewGood value, fast service
Reply from Trekkinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. R.
14 Feb 2025
Verified reviewGood customer service. Was kept informed regarding delivery. Order arrived in time and was well packaged. Will definitely use Trekkin again. Thanks
Reply from Trekkinn.com
Dear Mairead, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. D.
14 Feb 2025
Verified reviewPerfect service. Low prices!
Reply from Trekkinn.com
Dear Roemer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from R. D.
No problem. Regards Roemer
Show exchanges Hide exchanges -
R. W.
14 Feb 2025
Verified reviewNo issues at all. Quick delivery, well priced, well packaged.
Reply from Trekkinn.com
Dear Rob, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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C. O.
14 Feb 2025
Verified reviewI appreciate that the prices are lower than other suppliers however there is no where on the website to find a straightforward email address or phone number to contact with a query & chat feature is only open during mon-fri 9-5 which is no use when you are at work in a hospital setting & no access to that...
Reply from Trekkinn.com
Dear Catherine, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we greatly appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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T. W.
14 Feb 2025
Verified reviewI am very pleased with the purchase. Full professionalism, good price and fast, trouble-free shipping, in my case to Poland. Thank you and best regards.
Reply from Trekkinn.com
Dear Tomasz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. L.
3 Feb 2025
Verified reviewArrived on time and at a good price.
Reply from Trekkinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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M. A.
3 Feb 2025
Verified reviewSome really good deals. Will be using again for sure
Reply from Trekkinn.com
Dear mark lowry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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R. J.
3 Feb 2025
Verified reviewGood quality shoes , lower prices and fast delivery
Reply from Trekkinn.com
Dear Raja, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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N. M.
3 Feb 2025
Verified reviewExcellent price and delivery
Reply from Trekkinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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P. W.
3 Feb 2025
Verified reviewEasy to use site, good choice of products, and competitive prices. Happy with my purchase (walking boots) which were delivered to schedule as promised.
Reply from Trekkinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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S. Y.
3 Feb 2025
Verified reviewThis is the first time I use Trekkinn.com. I am very happy with them. Excellent communication and speedy delivery (4 days from Spain). I will use them again. .
Reply from Trekkinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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