Reviews for Trekkinn.com

Total: 2 204 reviews since 18/01/2021

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4.6

Based on 249 reviews from the last 12 months

  • 80%
  • 12%
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  • 4%

icon sparkle Review Summary

Trekkinn is described as a place where buying feels straightforward and reassuring, with quick checkout, clear information and delivery that usually arrives promptly. Customers mention good prices, easy ordering and products that match expectations, which makes repeat purchases feel natural.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • John T.

    3 Sept 2026

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    Very good price & prompt delivery. Product (Superwool classic edition mountaineer socks): socks superb, except for elasticated band at top - too tight, & marks & constricts my leg

    Reply from Trekkinn.com

    Hi there, Thanks for the lovely rating and for sharing your thoughts. We're glad some aspects worked well for you, and sorry it did not fully meet your expectations. We'll pass your feedback on to the team to help improve future products. Kind regards. trekkinn team

  • Si M.

    2 Sept 2026

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    3/5 for trekkin. descriptions are sometimes incomplete or misleading. app is slow and the language always reverts to spanish. filtering is poor. navigation and search are slow. reviews are sometimes blocked. items are sometimes overpriced and not updated to the latest model. shipping fees are high.

    Reply from Trekkinn.com

    Hi there, Sorry to hear your experience did not meet expectations. We appreciate you taking the time to share this feedback. Your comments help us shape future improvements to the site and app. Kind regards. trekkinn team

    Reply from Si M.

    Using the app, when i switch from any product page to my favorites section the App always reverts to Spanish and i constantly have to switch back to English.

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  • Samantha N.

    25 Aug 2026

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    No issues, everything as expected

    Reply from Trekkinn.com

    Hi there, Thanks for the lovely review, we're really glad your experience went smoothly. It means a lot to hear you were satisfied. Kind regards. trekkinn team

  • Ed M.

    24 Aug 2026

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    Sending takes about a week but information about sending is good. Got what I ordered.

    Reply from Trekkinn.com

    Hi there, Thanks for taking the time to leave a review, we really appreciate your feedback. We're pleased things met your expectations and that you had a positive experience. Best regards. trekkinn team

  • Joanne G.

    17 Aug 2026

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    I found the service from Trekkin to be exceptional. I ordered an ecoflow 800w alternator charger which arrived well packaged and surprisingly promptly given the damaging wildfires in Spain. Thank you and we'll done.

    Reply from Trekkinn.com

    Hello, Thank you so much for your lovely review, we are really pleased you had such a positive experience with us. Your feedback means a lot to the team and keeps us motivated. Kind regards. trekkinn team

  • Marzena K.

    16 Aug 2026

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    great

    Reply from Trekkinn.com

    Hi there, Thanks so much for the great review, we are really pleased you had a positive experience. It really makes our day to hear that and encourages the team. Thanks again, take care. trekkinn team

  • Wojtek K.

    15 Aug 2026

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    Great value but delivery takes longer than usual

    Reply from Trekkinn.com

    Hi there, Thanks for your feedback, we’re glad you had a positive experience overall and sorry it did not meet all your expectations. We appreciate your patience and your comments, they help us improve. Thanks for taking the time to review us. trekkinn team

  • Helen T.

    10 Aug 2026

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    Ordering and delivery were excellent but the fit is slightly too tight so I know the next size will be too big. Love the shoes but wished I didn't have to order on line as better to try them first. If I send them back then I am going to be penalised both ways on postage which isn't cheap. Probably will not buy on-line again for that reason.

    Reply from Trekkinn.com

    Hello, Thank you for your feedback, we are glad parts of your experience were positive and sorry the item was not quite right for you. We understand shopping online can be tricky and sometimes puts people off, your comments are appreciated and help us improve. Kind regards, trekkinn team

  • Hans K.

    9 Aug 2026

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    Great Price and acceptabel delivery time

    Reply from Trekkinn.com

    Hi there, Thanks for your review, we're pleased you had a positive experience with us. We appreciate your feedback, it helps us as we review our services. Kind regards. trekkinn team

  • Anthony and ginette H.

    1 Aug 2026

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    Excellent product, very good value for money, promptly delivered

    Reply from Trekkinn.com

    Hello, Thanks for taking the time to leave a review. We're really pleased to hear you enjoyed your experience with us, and we hope to welcome you back soon. Best wishes. trekkinn team

  • Iakovos P.

    30 Jul 2026

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    Authentic products at great prices!

    Reply from Trekkinn.com

    Hi there, Thanks so much for your lovely review, we’re delighted you had a great experience with us. We really appreciate you taking the time to share your feedback, it means a lot to the team. Kind regards. trekkinn team

  • Ian M.

    29 Jul 2026

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    I haven't had a bad experience with this company as such, but the delivery times are days out - I missed out on getting stuff for an event because of this - and the return fees are astronomical, it cost me close to £12 to return a pair of trainers that went to an address internally in the UK. I think very carefully now before ordering.

    Reply from Trekkinn.com

    Hi there, Thanks for taking the time to leave a review. We are sorry your experience was not what you expected, and we understand how frustrating that can be. We appreciate the feedback, it helps us review how we do things. Kind regards trekkinn team

  • Andrea S.

    29 Jul 2026

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    Very slow delivery and expensive returns. Will not be ordering from this company again.

    Reply from Trekkinn.com

    Hi Andrea, We are really sorry to hear about your experience, that must be very frustrating. We completely understand your perspective regarding return costs. We want to be fully transparent with you: we implemented this measure to help reduce the environmental impact caused by constant round-trip shipping. That being said, please note that if the reason for your return is due to a defective, incomplete, or incorrect item that does not match the website, we will cover all return costs. Thank you for taking the time to tell us, your feedback helps us see where we need to improve. Kind regards. trekkinn team

    Reply from Andrea S.

    Your return costs are far more expensive than any other retailer.This is nothing to do with the environment, it is purely a money making scheme. I will never order from you again. AND WHERE IS MY REFUND? 5-10 working days to process a refund after receipt of return is disgraceful. GIVE ME MY MONEY BACK.

    Reply from Trekkinn.com

    Hello, We're really sorry to hear your experience with us was disappointing. In order to see the status, updated information and messages concerning your claim, please log in to your account and follow the path: My Account > My orders > View return status Thank you for sharing your feedback, we will pass it on as we work to do better. Kind regards. trekkinn team

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  • Peter H.

    29 Jul 2026

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    The Salomon shoes I bought are excellent and at a great price. Thank you.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your kind words, we're really pleased to hear you had a great experience. Hearing feedback like this makes our day, and we hope to see you back soon. Best regards. trekkinn team

  • Gijs D.

    29 Jul 2026

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    Quick sending and a good price

    Reply from Trekkinn.com

    Hi there, Thanks for taking the time to leave a review, we're really pleased you had a good experience with us. Your feedback means a lot and helps us keep improving. Kind regards. trekkinn team

  • Julie R.

    29 Jul 2026

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    Excellent service. Prompt service. Merrell sandals delivered at best price. Thank you. Would recommend.

    Reply from Trekkinn.com

    Hi there, Thank you for your kind review, we are so pleased you had a positive experience. We really appreciate the recommendation and hope to welcome you back soon. Kind regards. trekkinn team

  • Simon S.

    14 Jul 2026

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    Great price , good tracking , reasonably quick delivery

    Reply from Trekkinn.com

    Hi, thanks so much for your kind review. We are really glad you enjoyed your experience with us. Your feedback means a lot and helps us keep things running smoothly. Kind regards. trekkinn team

  • Jill cowhig A.

    14 Jul 2026

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    Great service and product all at a great price,kept up to date as to delivery schedule

    Reply from Trekkinn.com

    Hello, Thanks a lot for your kind words, we are really pleased you had a positive experience with us. We appreciate you taking the time to share this and look forward to helping you again in the future. Kind regards. trekkinn team

  • G. M.

    14 Jul 2026

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    The boots I bought are great, were a good price & the delivery was fast.

    Reply from Trekkinn.com

    Hi there, Thanks so much for your lovely review, we are really pleased to hear you had a positive experience. We appreciate you taking the time to share this, it means a lot to our team. Thanks again and we hope to welcome you back soon. trekkinn team

  • M. L.

    11 Jul 2026

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    Buen precio y calidad

    Reply from Trekkinn.com

    Hi there, Thank you so much for your kind review, we are really pleased to hear you had a positive experience with us. We hope to welcome you back soon for your next adventure. Kind regards. trekkinn team

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
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