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Review Summary
Traininn feels easy to use when the order goes well, with products that arrive as described and usually fit what customers expected. Several buyers mention quick delivery and a simple purchase, which makes the whole process feel smooth rather than stressful.
Delivery
"Order arrived safely, around scheduled time. Discounted goods in brand new condition. Will order again. Thank you."
"A bit late on initial delivery estimate, but very responsive on return request."
"Varen svarer til beskrivelsen, god kvalitet og hurtig levering."
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A. A.
20 Dec 2022
Verified reviewLittle bit cheaper than other places, great delivery tracking
Reply from Traininn.com
Dear James , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Dec 2022
Verified reviewSimple order process. Delivered on time. Would recommend and use again
Reply from Traininn.com
Dear Jill , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Nov 2022
Verified reviewI was a little sceptical after reading the reviews but took the plunge and ordered trainers as a gift for Christmas. I wasn't disappointed! The order arrived in the timescale stated and the trainers are exactly as I ordered. Would definitely buy again from here.
Reply from Traininn.com
Dear Marie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Nov 2022
Verified reviewGreat site easy payment fast delivery excellent
Reply from Traininn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
No problems It’s been a pleasure Thanks
Reply from A. A.
No problems It’s been a pleasure Thanks
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A. A.
18 Nov 2022
Verified reviewGreat website, easy to use. Item arrived really quickly- excellent thank you!
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A. A.
15 Nov 2022
Verified reviewGreat service, very fast delivery and the gloves weren't bad either
Reply from Traininn.com
Dear Dave , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Traininn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Nov 2022
Verified reviewGood service great price
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A. A.
7 Nov 2022
Verified reviewGreat site with super prices
Reply from Traininn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Traininn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Nov 2022
Verified reviewI had my eye on this particular red trainers for a while now. I found my shopping experience easy.Choose your items, register and pay. As simple as that. Then sit back and wait for their fast delivery! I ordered from the UK as the price was right 🙂
Reply from Traininn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Oct 2022
Verified reviewNothing really
Reply from Traininn.com
Hello Brain, We are sorry for your comments. We did not intend to delay your order and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, that is why our dates are estimated not exact. https://www.royalmail.com/track-your-item#/tracking-results/JA416178262GB Your comments will be taken into account for continuous improvement. Best regards,
Reply from A. A.
Thanks for getting back to me. Much appreciated.
Reply from Traininn.com
Hello Brain, With pleasure, you're always welcome! Sorry again for the delay! Best regards
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A. A.
20 Oct 2022
Verified review3 items ordered. Waited forever and still nothing delivered only to find out 1 item was out of stock so they were waiting for that before dispatching anything. This was not made clear enough at the point of ordering. Cancelled the out of stock item and remainder arrived a week later. Both items disappointing. Deliberately chose a Mammut beanie hat advertised as lined - it isn’t. There is a narrow band of lining around the rim but the hat itself isn’t- useless for what I need it for - not as described. The Spyder fleece jacket was meant to be small. Hate to think what the large is like, it feels and looks like wearing a potato sack - oversized and poor shaping and cut. All in all a total waste of money and weeks of time.
Reply from Traininn.com
Hello David, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
Thank you for your reply. Sadly, it doesn’t say what you plan to do to address this so other customers don’t have the same experience in the future.
Reply from A. A.
Thank you for your reply. Sadly, it doesn’t say what you plan to do to address this so other customers don’t have the same experience in the future.
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A. A.
13 Oct 2022
Verified reviewGood quality and delivered on time.
Reply from Traininn.com
Dear Trevor , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Oct 2022
Verified reviewGood product, Arrived in good time.
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A. A.
3 Oct 2022
Verified reviewEverything went well
Reply from Traininn.com
Dear Anki , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Traininn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Sept 2022
Verified reviewFine
Reply from Traininn.com
Dear Tormi , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2022
Verified reviewGood service good product
Reply from Traininn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2022
Verified reviewThe oakley flip flops were not the ones i ordered..they should have a grey sole. As thei images in yout advert ..will put up with them but am not happy regarding the deal..
Reply from Traininn.com
Hello John, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status If the received article turns out to be different we can offer you a discount of course. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
Reply from A. A.
hi,, if you look at your advert showing what i ordered you will see that they were the grey ones , the ones you sent were black ones,, have been wearing the grey oakley ones for many years and had 2 pairs,, these are not what i ordered,,,regards john white,,,
Reply from Traininn.com
Hello John, In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status If the received article turns out to be different we can offer you a discount of course. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
Reply from A. A.
Hi..the flip flops i recieved were not as per you advert. I can only assume you hadnt got the correct ones and sent the ones tha i got..there isnt any thing else i can say. ..its up to you...regards. john white..
Reply from A. A.
Hi..the flip flops i recieved were not as per you advert. I can only assume you hadnt got the correct ones and sent the ones tha i got..there isnt any thing else i can say. ..its up to you...regards. john white..
Reply from Traininn.com
Hello John, In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status If the received article turns out to be different we can offer you a discount of course. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for the inconvenience caused. Kind regards
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A. A.
31 Aug 2022
Verified reviewGood products and good prices.
Reply from Traininn.com
Dear Ricky , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Traininn.com
Dear Trees , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
31 Aug 2022
Verified reviewThe service is good and the package come on time.
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A. A.
31 Aug 2022
Verified reviewPrices were fantastic - cheapest we had found after searching the internet. Extremely good delivery costs particularly as items were coming from Spain. Fast delivery and trainers arrived on time. Will definitely order from Traininn again.
Reply from Traininn.com
Dear Kelly , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Traininn.com
Dear Ricky , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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