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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
5 Jan 2022
Verified reviewEasy to use and wide range of beautiful products with great images. Discount structure a bit convoluted.
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A. A.
5 Jan 2022
Verified reviewReview is below.
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A. A.
5 Jan 2022
Verified reviewBeautiful piece of furniture
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A. A.
5 Jan 2022
Verified reviewIt seems to be sometimes hard to re find items if you have first seen them on a different site
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A. A.
5 Jan 2022
Verified reviewWas told it would be 6 weeks wait and precisely it was
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A. A.
5 Jan 2022
Verified reviewThe console table I received from Tikamoon was unfortunately damaged. I called customer services (got through in a few minutes) and they dealt with this matter excellently. I didn't want to return the item as it had taken is ages to put together! I received some money back into my account within a few days. Very professional service. I would definitely use them again.
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A. A.
5 Jan 2022
Verified reviewOrdered 10 chairs for Christmas but when chasing my order 4 weeks later I was told they would not deliver to Northern Ireland. This should have been stated before funds taking etc.
Reply from Tikamoon.co.uk
Thank you for your review. It is stated in our delivery information that we do not deliver to Northern Ireland, however, we can appreciate your frustration for which we are very sorry. Our IT team are currently working on blocking all Northern Ireland postcodes, so this does not happen in the future.
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A. A.
5 Jan 2022
Verified reviewCustomer service excellent
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A. A.
4 Jan 2022
Verified reviewBeautiful high quality sold wood furniture
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A. A.
4 Jan 2022
Verified reviewGreat item, well made & much nicer than the photos! Great information regarding delivery :)
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A. A.
4 Jan 2022
Verified reviewAbsolutely 💯 % customer service. The first sink I ordered was way to heavy for my bathroom unit. Not a problem they arranged collection and I had a full refund I then ordered a lighter sink. Excellent firm to deal with.
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A. A.
4 Jan 2022
Verified reviewEasy to navigate website
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A. A.
4 Jan 2022
Verified reviewExcellent in all aspects. Sufficient product information to enable us to make the fight choice.
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A. A.
4 Jan 2022
Verified reviewReally good website, easy to use and navigate.
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A. A.
4 Jan 2022
Verified reviewGreat service, amazing customer service, delivery and quality of the material. Highly recommended! My living room is looking amazing 🤩
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A. A.
4 Jan 2022
Verified reviewBought a lovely natural basin.. it came quickly and very well packaged. love the website and cool quirky items they sell. Free deliever offer too on a very heavy item!
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A. A.
4 Jan 2022
Verified reviewVery pleased with the stool that ordered.
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A. A.
4 Jan 2022
Verified reviewI was looking for a small piece of furniture that was also useful ,the small console table was just what I wanted for my small hallway .
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A. A.
4 Jan 2022
Verified reviewUnfortunately our unit was so badly damaged that we had to return it straight away; one door's hinges were completely broken and the door had fallen off. This is always a risk when buying online furniture as it's the second time it happened to us this year. I cannot however fault Tikamoon's customer service and how easy it was to arrange the return and refund. It looked like a beautiful unit had it not been damaged.
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A. A.
4 Jan 2022
Verified reviewQuality items at a quality price
Reviews displayed in chronological order
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