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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
4 Jun 2022
Verified reviewQuality and customer service not in line with their brand or prices. Item arrived damaged due to a screw being overtightened and splitting the wood. (Struggling to get resolution - still waiting). Don't seem to care about reputation. Very hard to recommend to others.
Reply from Tikamoon.co.uk
Thank you for your review. Please accept our apologies that your unit has arrived damaged. Your feedback will be channelled back to your production team for review. We are very sorry that this has been a negative experience for you, but hope you are happy with your new Tikamoon units. Kind regards Your Tikamoon Team
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A. A.
4 Jun 2022
Verified reviewReally pleased, great quality, looks even better then the pictures.
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A. A.
4 Jun 2022
Verified reviewEasy to use and lots of products
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A. A.
4 Jun 2022
Verified reviewI have spent months looking for a sideboard I truly loved and finally found this one. It is beautiful and well built. Very happy.
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A. A.
4 Jun 2022
Verified reviewSite navigation is straightforward Delivery was uncomplicated
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A. A.
4 Jun 2022
Verified reviewI ordered a TV stand unit and it arrived damaged. A second one was sent to replace it, which arrived damaged as well
Reply from Tikamoon.co.uk
Thank you for your response. We are very sorry that your items were damaged during transportation. We trust you are happy with the unit you have decided to keep, for a partial refund. Kind regards Your Tikamoon Team
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A. A.
4 Jun 2022
Verified reviewVery good.
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A. A.
4 Jun 2022
Verified reviewAbsolutely delighted with my sideboard. Was bit worried about buying such an expensive piece online but it's perfect. Took a wee while to arrive but lots of info from comoany and drluvery wax excellent. Highly recommend and would buy from Tikamoon again.
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A. A.
4 Jun 2022
Verified reviewEasy ordering Beautiful products at realistic prices
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A. A.
4 Jun 2022
Verified reviewEasy to use. Great selection of products.
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A. A.
4 Jun 2022
Verified reviewdelivery within time-scale, very well packed. i am very, very pleased with the console - perfect size and colour (black).
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A. A.
4 Jun 2022
Verified reviewTable was not very well made
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A. A.
4 Jun 2022
Verified reviewLove the headboard. Delivery was quick and delivery man was very helpful.
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A. A.
1 Jun 2022
Verified reviewVery good, easy to use.
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A. A.
1 Jun 2022
Verified reviewTikamoon was recommended to me by my daughter and as soon as I stated looking for my table I knew I’d find something here. The website is easy to use and the choice is excellent
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A. A.
1 Jun 2022
Verified reviewVery prompt service the sink i ordered arrived very quickly and looks very nice better than it did in the pictures
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A. A.
1 Jun 2022
Verified reviewExactly what I needed! Took 15 minutes and 3 scalpel blades to unwrap! So well packaged arrived within time slot T you
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A. A.
1 Jun 2022
Verified reviewThe Nobu sink is a great product. I wanted a specific size, and as the size is advertised as approximate I rang Tikamoon. I was advised to buy three sinks, keep the one which fitted best and return the other two. I did this, and all three sinks were a very similar size. There were tooling marks on one, and internal streaks on the second, so I kept the third and returned the other two. I was refunded promptly.
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A. A.
1 Jun 2022
Verified reviewEverything was great, but on delivery of the three items and taking into account variations of tone for a natural product I am very disappointed with the items. Before I ordered I was assured that I would be sent items of the best match possible, but on unpacking two of the items I found that I had been sent one definite brown walnut dresser and one definite walnut with a more teak colouring. Contacted customer services and was sent a generic spiel as to the products being natural and therefore being subject to variations. I replied but have had no response yet. Absolutely love the items, but believe that better efforts could have been made to send items of a more similar tone of finish. Waiting for your attention please
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A. A.
1 Jun 2022
Verified reviewGood quality products. Delivery on time but note it all comes from France, not sure how easy it would be to return.
Reviews displayed in chronological order
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