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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
1 Apr 2023
Verified reviewLovely Japanese style
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A. A.
29 Mar 2023
Verified reviewThe website is easy to navigate. Thrilled with our purchase, we bought with the furniture oil.
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A. A.
29 Mar 2023
Verified reviewI ordered 10 draw milano chest in solid teak. I had struggled to find a similar piece of furniture to fit in my small bedroom. In my opinion it's lovely!
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A. A.
29 Mar 2023
Verified reviewWonderful site with ultra top quality furniture. After delivery I noticed a small fault with my yin Yang bookcase, customer services were on the ball and gave me different options. After providing photographs of the impairment they immediately ordered a replacement and collection scheduled for the same time. The bookcase is beautiful and the service excellent to date.
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A. A.
29 Mar 2023
Verified reviewOrdered a bamboo towel rack. Unfortunately the item was not of high quality. Contacted Tikamoon via phone and the problem was solved quickly. I must say that it is impossible for a company to open and quality check all packed items that are sent from original country where the items are made. I do not hold Tikamoon responsible for the quality. That is the Suppliers responsibility. They sent the package asap. Very fast delivery. They also sent me a free returns label for returning the defective item. They also very graciously returned my full refund as well as shipping delivery charges. Now that is the mark of a good company managed by a great team. I wish they had a physical store in the UK where we could look at the products and purchase them then and there. I give them 5 stars for handling the whole process of delivery and returns.
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A. A.
29 Mar 2023
Verified reviewReally great quality and the sideboard was just as pictured. Another thing that I appreciated was that the packaging was minimal with no polystyrene and everything went straight into recycling. 10/10 from me!
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A. A.
28 Mar 2023
Verified reviewBought a second piece of furniture ...a bookcase.. as we were very pleased with the look and quality of the first (TV Stand). The second is great too!
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A. A.
28 Mar 2023
Verified reviewEasy to use sight and great images
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A. A.
28 Mar 2023
Verified reviewGood prices, clear website and very unique products.
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A. A.
27 Mar 2023
Verified reviewVery good site, with good descriptions and photos of the furniture.
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A. A.
27 Mar 2023
Verified reviewGreat quality products
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A. A.
27 Mar 2023
Verified reviewI don't think it is ok to write in your responses that due to handmade items the quality is potentially much worse than machine-made items. A good master-craftsman (and quality assurance) should take care of that
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A. A.
27 Mar 2023
Verified reviewGreat products and clear statement of delivery time - it was a bit longer than normal for this large product but the delivery folks did a good job keeping us informed.
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A. A.
27 Mar 2023
Verified reviewOur vanity unit and sink are beautiful, excellent quality and just as described/pictured. I'm sure this won't be my last order now I've discovered tikamoon! I also needed to amend the order with customer services and they were very helpful and efficient. Delivery drivers carried items up two flights of stairs too. I honestly can't fault the service we received.
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A. A.
27 Mar 2023
Verified reviewReally happy with the product - exactly as described and pictured on the website
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A. A.
27 Mar 2023
Verified reviewWith items like this I usually like to see them but struggled to find anything quite right. Tikamoon had the range and availability too. Took the gamble and I am very happy, Exactly as described and feels a very high quality, fast delivery too.
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A. A.
24 Mar 2023
Verified reviewAbsolutely love my 2 vases nice quality and size and really have lifted my shelves
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A. A.
24 Mar 2023
Verified reviewEasy navigation of website. Customer service is helpful.
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A. A.
23 Mar 2023
Verified reviewCame across this site when looking for a new bathroom sink. The website was easy to use and the quality and choice of products was excellent. As the sink didn't come with a waste, I needed to contact them to check the size I needed and my question was answered really quickly and efficiently. Its installed now and looks amazing.
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A. A.
22 Mar 2023
Verified reviewExcellent communication. Great service. Can’t fault them. A refreshing change! Thank you
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