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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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Graeme B.
17 Mar 2026
Verified reviewHaving admitted liability for causing permanent damage to my home they then did a runner and haven’t been heard of some time. They are completely untrustworthy and you are better off using a firm you can deal with properly as they are not interested once they have your money
Reply from Tikamoon.co.uk
Hello, We’re very sorry to hear about your experience and the distress it has caused you. Your case is being reviewed internally and steps are in place to get this resolved as soon as possible. Kind regards Your tikamoon team
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A. W.
17 Mar 2026
Verified reviewAbsolutely thrilled with our new solid teak washstand with cream marble basin! Superb quality and is a perfect size and look for our downstairs washroom. The service we received from Tikamoon was exceptional, the first basin (although very well packaged) was damaged, but a replacement was sent immediately and return organised without any delay. I cannot fault the service and quality of products that we have received. 🤩
Reply from Tikamoon.co.uk
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you love your new solid teak washstand and that it fits perfectly in your washroom. It’s great to know our customer service met your expectations, especially in handling the replacement. We truly appreciate your kind words and support! Best regards. tikamoon team
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Sarah L.
17 Mar 2026
Verified reviewAbsolutely beautiful piece of furniture. Delighted with the quality and look! I was given a delivery date of 6 weeks but it came in 3. Highly recommend.
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Giacomo C.
17 Mar 2026
Verified reviewAmazing quality quick delivery
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Helen M.
17 Mar 2026
Verified reviewWebsite was easy to use and they kept us up to date with the order timeline.
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Emma C.
17 Mar 2026
Verified reviewEasy to navigate
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Hoberdan R.
17 Mar 2026
Verified reviewOn time
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Sue T.
17 Mar 2026
Verified reviewSo customer service guys - Munro etc - all completely lovely & super helpful. Our criticism is that the six Mio chairs we ordered were faulty. We sent pics to Tikamoon and they confirmed all of them were not right (the handles at the back of the chairs were all bent out of shape) We asked what the plan was and were offered two options - £19 off each chair or a voucher worth £35 for each chair we bought against a future purchase. It just bothered me a bit that at no point in the first response did they offer to just replace the chairs with non faulty ones. Once I responded & said that was the only option we would accept - it was all good and they replaced them swiftly with six that are perfect and we are really happy. I just feel this should have been offered from the start. But the chairs are fabulous.
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Jacqueline L.
15 Mar 2026
Verified reviewTikamoon's website is clear and easy to use. The offer a wide variety of product and design. Their eye for style is great. Tikamoon's customer service was excellent - they arranged delivery in the very narrow time frame I asked for. The item was packaged very well indeed. I highly recommend this company and their fantastic designs.
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Amritha S.
15 Mar 2026
Verified reviewWebsite is great and lovely collection of high quality wooden furniture. Customer service is also very good. Very responsive to all the queries about delivery.
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Karen B.
15 Mar 2026
Verified reviewGreat company to deal with, very helpful and fab products.
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John B.
15 Mar 2026
Verified reviewEasy website to use and a doddle to order very good customer service
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Jenny S.
15 Mar 2026
Verified reviewSite is easy to negotiate. Photo true to likeness of item purchased.
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M. M.
15 Mar 2026
Verified reviewGorgeous copper and ash stools, perfect for our ash copper kitchen. We love them.
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Stephen R.
15 Mar 2026
Verified reviewI'm so glad I found this site. I have now bought 3 products and keep checking to see if they have any new products for sale
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Melanie B.
15 Mar 2026
Verified reviewEasy site to manoeuvre. Straightforward with a good selection of quality items
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Stephanie B.
15 Mar 2026
Verified reviewReally easy to use and navigate! Clear images of the products and it gives good info on the type of wood used Aka nice to see customer reviews with pictures
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Julian C.
15 Mar 2026
Verified reviewGreat site. Beautiful products. Took order with 10 weeks lead in tine. Failed to deliver Had to chase. Poor communication. Unhelpful customer service.
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Michael john M.
15 Mar 2026
Verified reviewFurniture turned up and disappointingly some doors were fitted wrong , Tikamoon suggested I follow thier instructions and get a screwdriver and fix them myself , .I told them that I was the customer and that is not what I paid for , eventually they sent the dilivery people to take it away , but I would not feel assured buying from them again. They claim all thier furniture is handcrafted thats even more reason for it to be perfect when it arrives.
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Judith C.
1 Mar 2026
Verified reviewA unique and well crafted table.
Reviews displayed in chronological order
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