What is THERMIC's address ?

18 rue Léon Béridot BP 353 ZAC champfeuillet 38509 Voiron

Reviews for THERMIC

Total: 274 reviews since 22/12/2020

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Based on 97 reviews from the last 12 months

5

65%
4

13%
3

9%
2

3%
1

9%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Therm-ic is often praised for products that feel easy to use in real life, with warm socks, gloves and batteries that keep feet dry and comfortable. Some customers also mention quick delivery and clear communication, while a few had to manage Bluetooth pairing or read the instructions more carefully than expected.

The recurring feedback points to good build quality, comfortable fit and practical features such as Bluetooth control and long battery life. At the same time, delivery problems come up repeatedly, including late shipments, wrong drop-off points, cancellations and missing items. A few customers also report unhelpful customer service, batteries that would not charge, and a glove or app connection issue.

This summary is AI-Generated

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Helpful?

Delivery

56 reviews mention delivery, with 68% positive feedback.

"Die Zusendung einer defekten Batterie hätte sich vermutlich vermeiden lassen, wenn vor dem Versand eine sorgfältige Endkontrolle durchgeführt worden…"

"bra produkt, snabb leverans"

"Too slow with delivery. Ordered August 8 and still haven't received the item and it is August 20. According to tracking, it is due to arrive on…"

Digital experience

10 reviews mention the digital experience, with 70% positive feedback.

"Responstider and easy to navigate"

"good orientation on the website and very nice communication with you"

"Sito semplice ed intuitivo e buona spedizione"

1 ★

2 ★

3 ★

4 ★

5 ★

A. A.
3 Oct 2023
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I received the full package in 3 days
Experience from: 13 Sept 2023
A. A.
18 Sept 2023
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Very bad, an unpleasant experience. I do not recommend. The socks really or practically do not heat anything at cold temperatures, it is more the plastic that is underneath the sock makes you colder and when it really heats up it only warms one or two toes of your foot, the rest of your foot is completely frozen.
Experience from: 20 Jan 2023
A. A.
11 Aug 2023
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Everything is great. All items are of high quality. Fast delivery.
Experience from: 29 Jul 2023
A. A.
25 Jun 2023
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I have ordered something that I lost. But I have found it, so I cancelled the order. Everything perfect: easy return, money back on my account.
Experience from: 20 May 2023
A. A.
15 May 2023
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Great shipping time.!
Experience from: 22 Apr 2023
A. A.
5 Apr 2023
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Easy to order and pay. Really fast delivery! Recommendations
Experience from: 27 Mar 2023
A. A.
4 Apr 2023
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Great service. Fast and friendly
Experience from: 14 Mar 2023
A. A.
8 Mar 2023
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Excellent service speedy delivery
Experience from: 27 Feb 2023
A. A.
8 Mar 2023
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Excellent in every way. Superb company to work with and very efficiant with excellent products.
Experience from: 25 Feb 2023
A. A.
18 Feb 2023
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Super service and fast delivery
Experience from: 29 Jan 2023
A. A.
18 Feb 2023
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Excellent
Experience from: 28 Jan 2023
A. A.
15 Feb 2023
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The best brand
Experience from: 5 Feb 2023
A. A.
10 Feb 2023
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Very easy and delivery in 24 hours
Experience from: 1 Feb 2023
A. A.
2 Feb 2023
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todo perfecto, por el momento
Experience from: 11 Jan 2023
A. A.
1 Feb 2023
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The delivery was fast and prompt. Customer service was responsive.
Experience from: 6 Jan 2023
A. A.
1 Feb 2023
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All according plan. Good job.
Experience from: 9 Jan 2023
A. A.
19 Jan 2023
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I especially appreciated (good job on your marketing ;) ) the "extras" included in my order (a fun tea, hand warmers ...)
Experience from: 28 Dec 2022
A. A.
19 Jan 2023
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I’ve ordered a product that I know no assistance needed. Once purchased order was delivered within a few days I’ve been kept informed about delivery
Experience from: 9 Jan 2023
A. A.
19 Jan 2023
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No problems
Experience from: 9 Jan 2023
A. A.
15 Jan 2023
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Des 3 possibilitées annoncées pour l'envoie du collis vers la Belgique, uniquement la plus couteuse à été possible d'employer.
Experience from: 19 Dec 2022