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Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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A. A.
10 Sept 2022
Verified reviewGreat products at great prices but WAY TOO MUCH PACKAGING.
Reply from Swiminn.com
Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Swiminn.com
Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Sept 2022
Verified reviewExcellent service.
Reply from Swiminn.com
Dear Aleksandra , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Sept 2022
Verified reviewExcellent service and delivery would highly recommend
Reply from Swiminn.com
Dear Gina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Swiminn.com
Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Sept 2022
Verified reviewI thought this would be a good site to buy from, but it was disappointing that before buying an item their delivery date showed delivery on the following day and up to 2 days after, but after placing the order, the delivery time changed to up to 5 days after. I wrote expressing my concern as I was traveling and would not receive the item on time, but I did not received a solution or reply. As it happened, I am in one country and my irme in another.
Reply from Swiminn.com
Hello , We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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A. A.
25 Aug 2022
Verified reviewOn your reviews, a lady put thdey fitted her wide feet, sorry they are not that wide, meanwhile I keep spooking them in hot water to see if they will stretch.
Reply from Swiminn.com
Hello Keith, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
Reply from A. A.
Thank you for your reply, we are still soaking them in hot water to stretch them.
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A. A.
9 Aug 2022
Verified reviewFast delivery
Reply from Swiminn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
8 Aug 2022
Verified reviewGreat Store, Fast handling, Good produducts, Huge choice
Reply from Swiminn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
1 Aug 2022
Verified reviewI recived the order early than i expected. I recomed you to offer more tehnical information about your products. I didnt find information about the age and dimensions.
Reply from Swiminn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
18 Jul 2022
Verified revieworder arrived quickley.Good communication and item i purchased was exactly as described.
Reply from Swiminn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
26 Jun 2022
Verified reviewBox was a bit battered and soggy when delivered as refurbed item not fully drained of water. But for the price looks bang on and good quality. Would buy again 👍
Reply from Swiminn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
26 May 2022
Verified reviewGreat customer service! I received the products very fast. Thank you!
Reply from Swiminn.com
Dear Mihaela , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 May 2022
Verified reviewAmazing!
Reply from Swiminn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
14 May 2022
Verified reviewExcellent product quality, fast delivery service. Couldn’t ask for a better service, highly recommend.
Reply from Swiminn.com
Hello, Thank you for taking the time to share such positive feedback about your experience with us. We are very happy to have been able to serve you better. Thanks and best wishes
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A. A.
10 May 2022
Verified reviewI definetely recomend this shop to everyone. Perfect service,delivery and always ready to help if i needed. Thank you.
Reply from Swiminn.com
Dear MAROS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Mar 2022
Verified reviewGreat service used first time, arrived in 5 days thanks
Reply from Swiminn.com
Dear Bilal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Mar 2022
Verified reviewI would not recommend using this company UNLESS you live right next door to their premises in Spain. Despite offering their products for sale using the WORLDWIDE web, it charges you shipping costs for sending the items to you and MORE for any returns. The refund given will ONLY cover the cost of the actual items purchased (unless they are damaged) therefore, unless your item costs MORE than the total charges for shipping and returns it is NOT worth wasting your precious time and energy completing the forms and re-packaging. I now have 6 pairs of goggles that, despite being listed on their website as being for 'Adults', are in fact so small they hurt to wear and are more suitable to children and I will now need to find buyers!!! Personally, I will NEVER use this company again and would not recommend it to anyone living further than next door to their shop.
Reply from Swiminn.com
Dear S, We really appreciate you taking the time to write a review. We sincerely apologize for your comments and the inconvenience caused. However, we would also like to point out that our return policy, that you accepted at the time of purchase, clearly states that in the event of a voluntary return, shipping costs need to be paid by the customer. Please also take into consideration that you may use the 'Return costs refunded' service if you have chosen the payment method Paypal. Please use the following link for more information: https://www.paypal.com/en/webapps/mpp/returns We will cover return postage if the product is indeed damaged/defective or an incorrect/misrepresented item was received. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Kind regards
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A. A.
12 Feb 2022
Verified reviewGood service
Reply from Swiminn.com
Dear Andrew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Feb 2022
Verified reviewGood price! And super swimwear!!
Reply from Swiminn.com
Dear Krystle, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2022
Verified reviewgood
Reply from Swiminn.com
Dear Agatha, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,
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A. A.
28 Jan 2022
Verified reviewGood item at a reasonable price, Surprised that the order took longer than expected to arrive but that may have been down to the courier company
Reply from Swiminn.com
Dear David , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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