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Review Summary
Swiminn is described as easy to order from, with fast shipping and straightforward communication that makes the whole process feel smooth. Customers often mention that items arrive well packed, in good condition, and as described, which makes it easy to order again with confidence.
Delivery
"Fast shipping, good product."
"Very quick deliver. Product in perfect condition. And the price was very competitive!!!"
"Easy and fast delivery. Very satisfied."
Digital experience
"I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is…"
I only discovered swiminn recently and was first time ordering. The trunks I bought were as described and way cheaper than other sites. Delivery is from Spain so expected delivery to be a bit longer but items were received in 6 days. This is now my goto for swimwear. Good prices and great selection. Highly recommend. Just dont expect next day delivery.
"Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product…"
Navigating the site was simple enough and as expected. However the delivery cost of £6.99 was steep and extremely disappointed that that product arrived late. Product was as expected/described by the site.
"internet"
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A. A.
9 Sept 2023
Verified reviewGreat price great product fast delivery would recommend.
Reply from Swiminn.com
Dear paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2023
Verified reviewExellent.
Reply from Swiminn.com
Dear M.van.der.Stroom, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Sept 2023
Verified reviewThe delivery and condition of the item was fine, but the swim suit was advertised as a mastectomy pocketing swim suit but there are no pockets in it to insert a prosthesis so it is of no use to us.
Reply from Swiminn.com
Hello Manoj, We truly regret the inconvenience caused. In case you have received a wrong product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
22 Aug 2023
Verified reviewSuper service, super shipping.
Reply from Swiminn.com
Dear Mindaugas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Aug 2023
Verified reviewVery good product...
Reply from Swiminn.com
Dear Joze, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Aug 2023
Verified reviewAlles gut
Reply from Swiminn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2023
Verified reviewPerfekt fit, thank you
Reply from Swiminn.com
Dear Hassan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2023
Verified reviewReliable en fast
Reply from Swiminn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Aug 2023
Verified reviewCheapest Price. Delivered to the door with no delay
Reply from Swiminn.com
Dear Flemming, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2023
Verified reviewThe tub containing the chlorine had a split in the base. When I opened the box it spilt over our carpet. I then had to find another container to transfer it into
Reply from Swiminn.com
Hello Ray, We truly regret the inconvenience caused. In case you have received a wrong, defective or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
5 Aug 2023
Verified reviewGood product and good price with on time delivery
Reply from Swiminn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2023
Verified reviewAs many times more, Swininn / Tradeinn had the best price for what I wanted to purchase, even including the delivery costs. Always amazing that they are so much cheaper than NL prices. Brand new products with great quality. Fast delivery.
Reply from Swiminn.com
Dear Jeen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2023
Verified reviewThe service is excellent 😁
Reply from Swiminn.com
Dear Adina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2023
Verified reviewFast delivery
Reply from Swiminn.com
Dear Johan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewEverything is okay
Reply from Swiminn.com
Dear Ana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewVery fast delivery
Reply from Swiminn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewVery pleased with order.My granddaughter will love it.Delivery excellent
Reply from Swiminn.com
Dear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thanks will definitely use you again
Show exchanges Hide exchanges -
A. A.
24 Jul 2023
Verified reviewGreat product, great service and a fast delivery to the UK
Reply from Swiminn.com
Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewEasy navigation, many delivery choices, fast shipping. The products arrived on time. I would shop again and I highly recommend!
Reply from Swiminn.com
Dear Anna, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewDelivery took twice as long as stated. Same happened last time. Bought a present and missed their birthday. 5 days is long enough to wait when paying €7 delivery, 10 days is a joke.
Reply from Swiminn.com
Hello , We are sorry for your comments, we did not intend to delay your order and take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our delivery dates are estimates and not exact. Your comments will be taken into account for continuous improvement. We apologize for the inconvenience caused. Yours, sincerely
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