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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
24 Jan 2023
Verified reviewEasy website to book on
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A. A.
24 Jan 2023
Verified reviewSimple to use, and very happy with the choices available
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A. A.
24 Jan 2023
Verified reviewThe skis were brilliant quality
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A. A.
24 Jan 2023
Verified reviewIt was very easy to book online and give sizes/weights etc
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A. A.
24 Jan 2023
Verified reviewThere was an “on-line glitch” to quote one of your colleagues. Our order was incorrectly processed by you, which caused confusion at the store in Flaine. We order five sets of skis, boots and helmets, three adult, two children. My wife’s order was missing.
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A. A.
24 Jan 2023
Verified reviewVery easy to book and great range of equipment
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A. A.
24 Jan 2023
Verified reviewThe booking process was smooth and had a range of options to choose from
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A. A.
24 Jan 2023
Verified reviewgreat knowledgeable and friendly staff.
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A. A.
24 Jan 2023
Verified reviewEasy to select different types of equipment for all my group, easy to link decathalon account to receive discount, clear details about shop and location
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A. A.
24 Jan 2023
Verified reviewUsed Skimium many years now. Excellent service both prior to making reservation and when in resort. Friendly staff, always happy to help. Nothing is too much trouble. In fact we still used them for our ski hire this year even though they were not our closest hire shop.
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A. A.
24 Jan 2023
Verified reviewEasy to follow website instructions to choose suitable ski package Easy payment method Ski fit very efficient and good standard of equipment Very helpful shop manager Bertrand who fitted our equipment
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A. A.
24 Jan 2023
Verified reviewIt was fast and comfortable
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A. A.
24 Jan 2023
Verified reviewVery easy to book, clear website, quick confirmation. Staff in shop very friendly. Ski hire collection very efficient
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A. A.
24 Jan 2023
Verified reviewI found the description of each level helpful
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A. A.
24 Jan 2023
Verified reviewYour website was down on the morning of 5 Jan, but I booked OK by lunch
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A. A.
24 Jan 2023
Verified reviewgood clear website which allows you to chose equipment based on your experience
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A. A.
21 Jan 2023
Verified reviewA little bit confusing and the Black Friday deal would not work for many of us travelling.
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A. A.
21 Jan 2023
Verified reviewEasy and straightforward
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A. A.
21 Jan 2023
Verified reviewwebsite is easy to use, price very competitive, equipment good and service quick and excellent.
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A. A.
21 Jan 2023
Verified reviewFine Interface
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