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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
30 Jan 2024
Verified reviewExceptional attention and service. I needed to change my boots on the first day and this was not a problem at all. If we ski again in La Plagne I will use this shop again.
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A. A.
30 Jan 2024
Verified reviewThe equipment I received was in good condition and well maintained. There were no complaints in terms of the boot fitting, which is always a relief! Guiallame was very helpful and pleasant to deal with. Many thanks. S
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A. A.
30 Jan 2024
Verified reviewBooked ski insurance with skimium but my poles got swapped during lunch one afternoon and then I had to pay €10 fine due to this. I thought the insurance was meant to cover this
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A. A.
30 Jan 2024
Verified reviewExcellent service, good price, everything went very well
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A. A.
27 Jan 2024
Verified reviewHave hired here a number of times and excellent on every occasion!
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A. A.
27 Jan 2024
Verified reviewStaff were super friendly. The equipment was in great condition. There was a free ski locker. Store opening times were great too.
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A. A.
27 Jan 2024
Verified reviewExcellent service, friendly and helpful
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A. A.
27 Jan 2024
Verified reviewAlways superb service
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A. A.
27 Jan 2024
Verified reviewProfessional prompt service
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A. A.
27 Jan 2024
Verified reviewFaultless experience.
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A. A.
27 Jan 2024
Verified reviewFast and friendly service with new boot sizing machine giving excellent boot fit
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A. A.
27 Jan 2024
Verified reviewOn your website, it says you accept American Express, but you cannot process this payment method online.
Reply from Skimium.co.uk
Hello Mike, thank you for your comment and we apologize for any inconvenience you've encountered. Actually Amex payment is possible for French resident only. In the meantime, we recommend using an alternative payment method such as Visa or Mastercard for your online transactions. We appreciate your understanding and thank you for choosing Skimium.com, and we look forward to serving you better in the future.
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A. A.
27 Jan 2024
Verified reviewStaff in store were very helpful
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A. A.
27 Jan 2024
Verified reviewNone
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A. A.
27 Jan 2024
Verified reviewVery helpful. The worker in this shop was very kind and friendly. He got everything done very fast and efficiently but also making sure all our equipment was right. All around very good experience and very nice guy
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A. A.
27 Jan 2024
Verified reviewEasy to use and very quick, we've always had a great experience with this company 10/10
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A. A.
27 Jan 2024
Verified reviewSuperb service from Cyril’s! Always a pleasure
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A. A.
27 Jan 2024
Verified reviewNothing to add
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A. A.
27 Jan 2024
Verified reviewWhat a pleasure it is to give this review. Simple effective website. Reasonable prices. Excellent quality equipment that was ready for our arrival and did not need any adjustment. Friendly staff, cheap hot chocolate machine on site. Storage for our skis and boots. Fantastic job. Couldn’t recommend your store in Les Gets enough. Keep up the good work 👍👍👍
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A. A.
27 Jan 2024
Verified reviewGreat service as always.
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