Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
1 Feb 2024
Verified reviewExcellent service
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A. A.
1 Feb 2024
Verified reviewVery helpful attendant
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A. A.
1 Feb 2024
Verified reviewThe guys are very nice and knowledgeable. Baptiste was great.
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A. A.
1 Feb 2024
Verified reviewChampfort are friendly, helpful and offer a top quality service.
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A. A.
1 Feb 2024
Verified reviewGreat experience Skis ready and fitted to my boots within 2 minutes Great quality skis and helpful staff at shop
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A. A.
1 Feb 2024
Verified reviewNo wait, quick to pick up skis and they asked about experience etc to ensure you got the best skis for your level and the conditions.
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A. A.
1 Feb 2024
Verified reviewFrank and his team always offer the most amazing service. They are attentive, thoughtful, friendly and incredibly helpful - nothing is too much trouble. We will continue to use Avoriaz Sports for every trip. Thanks guys!
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A. A.
1 Feb 2024
Verified reviewI paid for exclusive (highest package), but all they had is beat up scratched up old skis.
Reply from Skimium.co.uk
Hello and thank you for your feedback. I invite you to contact us at customerservice@ckimium.com so that we can check the consistency between your skis rented online and the ones you got in store. Thank you, and see you soon at Skimium!
Reply from A. A.
Yeah what’s the point? That was a month ago already. Too late. Maybe carry good skis or don’t offer “exclusive” high end expensive packages to people. That would be fair.
Show exchanges Hide exchanges -
A. A.
1 Feb 2024
Verified reviewvery good
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A. A.
1 Feb 2024
Verified reviewVery fast and efficient service. Also very helpful at answering any questions I had as a beginner.
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A. A.
1 Feb 2024
Verified reviewFriendly service
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A. A.
1 Feb 2024
Verified reviewGreat. The whole team were first class.
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A. A.
1 Feb 2024
Verified reviewFantastic service with opportunity to try different skis depending on conditions. Will definitely use these guys on next visit to Valtournenche
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A. A.
30 Jan 2024
Verified reviewGreat service, Fantastic Ski Quality (the Hero was exceptional for carving)
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A. A.
30 Jan 2024
Verified reviewFantastic, quick service and very helpful people in store. All equipment was of a good standard. Would definitely use them again.
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A. A.
30 Jan 2024
Verified reviewThis was my 6th skiing trip to Courchevel where I had used Skimium which speaks volumes. Pleasant, helpful and competent staff combined with a very convenient location make it my ideal choice. I needed to change my boots as there is always a difference between wearing them in the shop and actually skiing in them. This wasn’t a problem.
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A. A.
30 Jan 2024
Verified reviewGreat Service and Equipment and Helpful staff at a reasonable price - will definitely use again.
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A. A.
30 Jan 2024
Verified reviewStore was not aware of my booking when I arrived with another family who had not booked equipment
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A. A.
30 Jan 2024
Verified reviewI spent a week in Val D’Isere La Dailey in early January. I rented a premium package from Skimium, having booked online. Fast, efficient, and friendly. I hate a slight problem with a pole and they were quick to replace, no questions asked.
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A. A.
30 Jan 2024
Verified reviewEquipment was in great shape and well tuned
Reviews displayed in chronological order