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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
6 Feb 2024
Verified reviewWe arrived at 13:40 and the store was closed for lunch. We couldn't wait because we had a ski lesson at 14:00 and so we went to Intersport to rent our gear instead because they were open. I would like my money back. Thank you!
Reply from Skimium.co.uk
Hello and thank you for your feedback. I invite you to contact us at customerservice@skimium.com so that we can check your booking. Thank you, and see you soon at Skimium!
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A. A.
6 Feb 2024
Verified reviewFine
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A. A.
6 Feb 2024
Verified reviewVery good and efficient staff. Cheap and effective equipment however one of my skis the plastic started to peel off. Overall a very pleasant experience though.
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A. A.
6 Feb 2024
Verified reviewFine
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A. A.
1 Feb 2024
Verified reviewFriendly staff and good service
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A. A.
1 Feb 2024
Verified reviewStaff very helpful, skis excellent and facilities first class. Will definitely use in future.
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A. A.
1 Feb 2024
Verified reviewExtremely helpful staff
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A. A.
1 Feb 2024
Verified reviewGreat service would use again
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A. A.
1 Feb 2024
Verified reviewFriendly staff and helpful with any equipment problems
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A. A.
1 Feb 2024
Verified reviewGreat service, good equipment and very good value.
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A. A.
1 Feb 2024
Verified reviewLovely store, fast service, GREAT boots with rear entry.
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A. A.
1 Feb 2024
Verified reviewGreat staff and good skis
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A. A.
1 Feb 2024
Verified reviewEverything was smooth, everyone was very friendly. I love this place.
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A. A.
1 Feb 2024
Verified reviewPay the insurance premium! The back part of one ski delaminated. I’d have had to pay had I not paid the premium.
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A. A.
1 Feb 2024
Verified reviewVery friendly, efficient service with excellent hire products.
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A. A.
1 Feb 2024
Verified reviewService was great. Friendly staff.
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A. A.
1 Feb 2024
Verified reviewThe staff were very friendly, welcoming and helpful.
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A. A.
1 Feb 2024
Verified reviewFabulous service, very kind and so helpful. Thank you.
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A. A.
1 Feb 2024
Verified reviewManager very helpful
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A. A.
1 Feb 2024
Verified reviewStaff were very friendly, and we were seen very swiftly.
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