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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
21 Feb 2024
Verified reviewMany thanks!
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A. A.
21 Feb 2024
Verified reviewPerfect and helpful as always
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A. A.
21 Feb 2024
Verified reviewHelpful, friendly and very efficient. Needed a bit of equipment adjustment after my first day skiing, which wasn’t a problem and involved some friendly chat, a joke and advice. Excellent staff.
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A. A.
21 Feb 2024
Verified reviewLocal store was great; only thing is if you book through the Skimium platform, it's hard to get any refunds eg for illness, etc.
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A. A.
21 Feb 2024
Verified reviewGreat service. Very efficient, knowledgeable and friendly
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A. A.
21 Feb 2024
Verified reviewGood efficient service
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A. A.
20 Feb 2024
Verified reviewFriendly staff. Good skis. I was able to return my skis to an alternative Skimium shop than the one I hired from which was v convenient.
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A. A.
20 Feb 2024
Verified reviewGreat service. After a days skiing I wanted to change my skis and the guys switched them to a better grade with no questions or charge. Thanks for helping me improve
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A. A.
20 Feb 2024
Verified reviewNice and helpful staff.
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A. A.
20 Feb 2024
Verified reviewno i dont
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A. A.
20 Feb 2024
Verified reviewExcellent friendly service
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A. A.
20 Feb 2024
Verified reviewA friendly team very well organised and great communication
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A. A.
20 Feb 2024
Verified reviewGood experience, pick up was easy and staff friendly
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A. A.
20 Feb 2024
Verified reviewI did not get the skies that was pictured on the webside. When I told the man behind the desk, he said it was does I have ordered, but it was not. The skies I got was a lot lower quality than them I ordered
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A. A.
20 Feb 2024
Verified reviewEverything was prepared for us and we were assisted with very attentive members of the team. Thank you.
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A. A.
20 Feb 2024
Verified reviewBooking online was easy. Location was convinient for the lifts and staff were helpful, efficient and knew their stuff.
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A. A.
20 Feb 2024
Verified reviewExcellent service. Very friendly staff.
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A. A.
20 Feb 2024
Verified reviewSki's were ready for collection as we pre-ordered, and boots were well selected. Very helpful staff
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A. A.
20 Feb 2024
Verified reviewThe rental was seamless. This is our second year to use Skimium/Simmond Foret, they were great both times for our whole family.
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A. A.
20 Feb 2024
Verified reviewSuperb
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