Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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A. A.
24 Feb 2024
Verified reviewVery nice experience! Great price
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A. A.
24 Feb 2024
Verified reviewVery helpful and friendly staff
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A. A.
24 Feb 2024
Verified reviewGood and friendly service in store but I was hoping your policy would be more flexible in providing me with some money back for only taking the skis for 2 days instead of 4 (as I had prepaid for 4 but plans had changed). I'm unlikely to book online again due to this inflexibility as I paid a lot more money that I should have.
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A. A.
24 Feb 2024
Verified reviewThe guy who served us was super helpful and even spotted the board needed grinding down a bit more before letting us take it away. Gear was all well maintained and staff were lovely.
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A. A.
21 Feb 2024
Verified reviewNone of the equipment advertised on the website was available despite requesting it weeks in advance. We had to make do with equipment is cheaper packages than what we had paid for due to limited availability. I have requested a part refund in store but still awaiting any progress on this.
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A. A.
21 Feb 2024
Verified reviewFriendly professional staff.
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A. A.
21 Feb 2024
Verified reviewGreat service ski and boots all ready
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A. A.
21 Feb 2024
Verified reviewFriendly helpful staff
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A. A.
21 Feb 2024
Verified reviewStore service was great, with pleasant staff who were attentative and friendly. Experience was let down by the quality of the skis we hired. They looked old and not what I expected from the most premium of packages.
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A. A.
21 Feb 2024
Verified reviewMy skis were a bit old and tatty, my friend's skis seemed ok. The shop was busy. I always enter shoe size height and weight but The fitting always seems to happen on the fly. I am never convinced that paying for the more expensive packages makes much difference but there is no way to know.The final stage of the process involved me handing my voucher to the boss. He looked at it and shook his head and said, "you should have given this to me earlier". All that said, I did look at the cost of ski hire in some other local shops and the prices seemed to be considerably higher
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A. A.
21 Feb 2024
Verified reviewExcellent service. I was able to pick up the equipment the afternoon before my rental period started which was very convenient. After the first day I was able to switch the skis out to a different type that suited the conditions and my skiing style better.
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A. A.
21 Feb 2024
Verified reviewExceptional experience with a really good price, couldn't recommend more
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A. A.
21 Feb 2024
Verified reviewGreat service
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A. A.
21 Feb 2024
Verified reviewIt was great to have the skies ready and waiting when I arrived. In and out in under 5 minutes!
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A. A.
21 Feb 2024
Verified reviewExcellent knowledge and very welcoming, friendly and helpful.
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A. A.
21 Feb 2024
Verified reviewVery helpful
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A. A.
21 Feb 2024
Verified reviewExcellent, helpful, friendly Very up to date staff and equipment Absolutely no complaint!!! On the slopes. Have used them before and will use them again. Thank you
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A. A.
21 Feb 2024
Verified reviewAlways friendly and efficient.
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A. A.
21 Feb 2024
Verified reviewReally helpful, friendly team. Couldn't do enough for us. Equipment was great too. Definitely recommend.
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A. A.
21 Feb 2024
Verified reviewgood service and good equipment
Reviews displayed in chronological order