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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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M. C.
21 Jan 2025
Verified reviewNo problems. All great
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S. T.
21 Jan 2025
Verified reviewNone
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P. F.
21 Jan 2025
Verified reviewGreat service and good equipment at reasonable prices. Highly recommended. Will use again.
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K. M.
21 Jan 2025
Verified reviewgreat service very helpful staff good equipment
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S. F.
21 Jan 2025
Verified reviewStaff are professional. We arrived an hour before they close to pick up our gears and there were no wait. Return right after we finished our last day of skiing didn't take long too.
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F. M.
20 Jan 2025
Verified reviewWe have been using them for years. Great service and staff.
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J. V.
20 Jan 2025
Verified reviewStaff were helpful, it was a quick service not massive queues like the other shops. Friendly staff with one who spoke very good English.
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K. M.
20 Jan 2025
Verified reviewFriendly and efficient customer service.
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F. M.
20 Jan 2025
Verified reviewGreat team. Speedy service. Greats skis
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E. S.
20 Jan 2025
Verified reviewIt was a great experience, with friendly staff, suitable materials, and decent prices; this second time, we rented our gear there. The parking behind the shop made picking up and dropping back gear super convenient. It's a super smooth process. The online process is intuitive and self-explanatory.
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O. K.
20 Jan 2025
Verified reviewEverything went well
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P. G.
20 Jan 2025
Verified reviewGreat efficient service with English speaking staff.
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S. R.
20 Jan 2025
Verified reviewHelpful staff and efficient service
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R. F.
20 Jan 2025
Verified reviewSuperb service!
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N. S.
20 Jan 2025
Verified reviewI selected Skimium because of the skis they showed online to rent. However, having paid for the most expensive package, when I got to the store none of the skis online were available and I was presented with one pair of skis with no choice. In the UK I don’t doubt this would have broken the law for misleading the consumer. Whilst the staff were very helpful, and very friendly, I will not use skimium again.
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H. F.
20 Jan 2025
Verified reviewBrilliant service and very helpful team in the shop throughout the week. Will definitely use again.
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T. S.
20 Jan 2025
Verified reviewIt would be helpful if the pin on Google maps for Skimium Altiport store was in the correct location. We walked half way down the road before realising the shop was right next door to our accomodation.
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R. M.
20 Jan 2025
Verified reviewBrilliant service, good quality at an affordable price.
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K. G.
20 Jan 2025
Verified reviewEfficient and friendly staff! Comfiest boots and great ski equipment. Will be hiring from here again.
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M. A.
20 Jan 2025
Verified reviewSwift process to collect equipment booked online
Reviews displayed in chronological order
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