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Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Grigory S.
10 Mar 2026
Verified reviewEasy to navigate website, great gear selection, friendly and helpful staff. Fantastic experience all around.
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D. F.
10 Mar 2026
Verified reviewQuality of snowboard gear available was very poor. Staff were pretty arrogant and not super forthcoming in making sure you have the right gear, they just assume you’re a clueless beginner and chuck whatever random gear they have at you irrespective of the package you bought. I ordered the black package and got an unwaxed snowboard that was scratched up and old bindings that were beaten up. Had to complain about the wax and demand a new board to then get another board which still wasn’t black package level compared to other rental places I have had in the past. Boots I had to come swap a few times as they were the wrong fit but they don’t bother to tell you that when you’re trying in store.
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V. W.
10 Mar 2026
Verified reviewExcellent, friendly and efficient service
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Juliusz Z.
10 Mar 2026
Verified reviewVery smooth transaction, very happy with the service and the skis we rented.
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Jennifer R.
10 Mar 2026
Verified reviewGreat service
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Mark A.
10 Mar 2026
Verified reviewBeen using this branch of Skimium for a number of years, always really friendly and helpful service from all the staff in the store
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Taihnee S.
10 Mar 2026
Verified reviewGreat equipment quality and knowledge from the shop staff. Thank you
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Catriona R.
10 Mar 2026
Verified reviewEquipment was good, staff were friendly. When picking up the equipment it was quite unorganised and we kept having people push in front of us. We don't mind waiting a bit when it is busy, but there was not a decent system in place.
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Marius Z.
10 Mar 2026
Verified reviewSkimium guys were very kind and helpful.
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Dale C.
10 Mar 2026
Verified reviewFriendly, sorted everything efficiently & good equipment.
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Orlando T.
10 Mar 2026
Verified reviewAlways quick service and let you pick up your rentals the night before.
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Zoe H.
10 Mar 2026
Verified reviewStaff are always friendly and helpful!
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Geoff C.
10 Mar 2026
Verified reviewStaff were really friendly and accommodating
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K. R.
10 Mar 2026
Verified reviewGreat staff, great service, willing to change equipment quickly
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Adomas Ž.
10 Mar 2026
Verified reviewI loved the customer service, the staff were very friendly
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Morag T.
10 Mar 2026
Verified reviewAll good.
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Kate D.
10 Mar 2026
Verified reviewBrilliant, thanks so much!
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Simon B.
10 Mar 2026
Verified reviewFriendly and fast
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J. L.
10 Mar 2026
Verified reviewOn both the pick up, changing the equipment and the return at the end of the high period the staff in the Shop were super helpful, responsive and available. I would definitely use them again.
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Paul M.
10 Mar 2026
Verified reviewGreat service.
Reviews displayed in chronological order
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