Review Summary
Skimium comes across as a brand where the experience feels smooth and reassuring, with friendly staff who are quick to help and happy to adjust equipment when needed. Customers also mention clear advice, efficient service, and a team that listens and makes the process easy.
Friendliness & courtesy
"Friendly professional staff"
"Great shop Helpful freindly staff Thakkar Yann, top advise on the skis"
"Very friendly and helpful"
Team expertise
"Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for…"
Friendly, efficient service with care to listen to customer requirement and propose the appropriate equipment. Philipe has a happy team working for him and it reflects back to the customer.
"Very friendly staff and helped us a lot. A family of four and we rented our skis from the Flaine forum branch."
"Lovely staff"
Responsiveness
"The assistant had our booking and was quick and efficient at providing the equipment"
"Quick service, friendly staff, good equipment"
"Always get great equipment and customer service! Sophie is always very helpful and friendly!"
In-store experience
"great value ski shop with friendly and attentive service"
"Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the…"
Very convenient location, friendly and helpful staff. Good command of English language. Very happy using oh shop skimium. Wishing the staff at the shop well.
"Excellent pre sale advice, efficient friendly service in the shop, great equipment. No waiting time and a bar in the shop!"
Choice
"Great range of equipment and helpful staff"
"Perfect location, great range of equipment and wonderful service. Could not be more pleased."
"Great service, tried out a couple of different skis to find the right option. Would recommend."
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Gareth L.
10 Mar 2026
Verified reviewGreat, helpful and friendly service.
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Matt C.
10 Mar 2026
Verified reviewExcellent staff and equipment but long wait times and process not clear on arrival so sometimes standing in the wrong queue - signs explaining the process would be better (eg you have to sign in on the laptop round the corner, then queue for boots then queue for skis, etc).
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Nick H.
10 Mar 2026
Verified reviewGreat service and overall experience
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Craig L.
10 Mar 2026
Verified reviewWhen hiring skis we dealt with a very grumpy attendant who did not seem at all interested in helping us. We were handed two different boots one of which didn’t then fit the skis. It cost us half a day on the slopes as we didn’t realise until we were at the top of the telecabin and had to come back down. He was then unapologetic and it continued to be difficult to get his attention and help. I’ve been skiing for 25 years and this jsby far the worst service I’ve received.
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Chris W.
10 Mar 2026
Verified reviewWe've used EasySki in Araches for over 10 years and always friendly and helpful
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Eihab A.
10 Mar 2026
Verified reviewLovely people that welcomed us extremely well
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Jeremy D.
10 Mar 2026
Verified reviewExcellent service
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Tatjana J.
4 Mar 2026
Verified reviewGreat service
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Julya E.
4 Mar 2026
Verified reviewFriendly family run shop, they provided excellent equipment, which was perfect for our ski week in Livigno!
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Ben H.
4 Mar 2026
Verified reviewSuper friendly, helpful and cheerful staff. Great service
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Andrew O.
4 Mar 2026
Verified reviewAs usual - super service.
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Steven T.
4 Mar 2026
Verified reviewAbsolutely fantastic service !
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Carrie R.
4 Mar 2026
Verified reviewNo complaints at all. We went early to collect. No queues.
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Bernadette S.
4 Mar 2026
Verified reviewVery helpful staff, good service and quality equipment - what more do you want!
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Steve L.
4 Mar 2026
Verified reviewFriendly and helpful staff. English spoken. Fast efficient service. Ski & boot store so no need to take them back to accommodation. Close to main ski lift. Restaurant and bar at rear of ski shop overlooking nursery slopes. Nothing too much trouble.
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Gary B.
4 Mar 2026
Verified reviewWe booked ski kit in advance of our holiday. The team checked the size and adjusted ski instore so it was a comfortable fit. Very efficient pick up and drop off.
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J. H.
4 Mar 2026
Verified reviewThe team were excellent and helpful.
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Laszlo K.
4 Mar 2026
Verified reviewThe stuff was very friendly and flexible. We were able to return the equipment during the midday break.
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Warren B.
4 Mar 2026
Verified reviewGreat team. Friendly and efficient
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Paul S.
4 Mar 2026
Verified reviewFriendly and efficient service. Also, helpful when asking for advice during a week of closures and queues. Thanks to Leon and the rest of the team.
Reviews displayed in chronological order