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Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
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A. A.
15 Aug 2022
Review collected by a third partyExcellent product and superb customer services.
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A. A.
15 Aug 2022
Review collected by a third partyGood products and good service.
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A. A.
14 Aug 2022
Review collected by a third partyAll very positive.
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A. A.
12 Aug 2022
Review collected by a third partythey have a wide range of products to choose from. I had a great experience with customer service. Recommend.
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A. A.
12 Aug 2022
Review collected by a third partyLast 2 deliveries of 3 x 15l Water bottles have been short delivered. Still waiting for replacements a week later after emailing customer service (no response) and doing online chat which resulted in what I thought was a good response but still no replacements?
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A. A.
11 Aug 2022
Review collected by a third partyGraham is an amazing driver, always prompt.
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A. A.
11 Aug 2022
Review collected by a third partyGreat and quick service
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A. A.
10 Aug 2022
Review collected by a third partyGood customer Service and appear happy to help. I needed the product next day, and I chased first thing in the morning. They advised a delivery time window, and tracking details. It arrived as stated, and in good condition. No complaints and I'm happy with the service.
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A. A.
9 Aug 2022
Review collected by a third partyPerfect service and great quality bags!
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A. A.
9 Aug 2022
Review collected by a third partyAfter being told twice that there had been attempted delivery while I was waiting at the delivery address I asked for a return on my purchase and have still not received a response. The purchase was time sensitive and after fives days of waiting was no longer viable.
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A. A.
9 Aug 2022
Review collected by a third partyThey were very efficient and the goods came quickly
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A. A.
9 Aug 2022
Review collected by a third partyGreat customer care and fast delivery. Will definitely come back
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A. A.
9 Aug 2022
Review collected by a third partyBought a strapping machine for the shop. I got the whole lot for a fab price, including the dispenser on wheels, strap, tensioner, seals and sealer. Arrived really quickly. Good items. The only reason its not a 5 star is because one of my items on order was out of stock and there was no note to say this. I only knew when I rang to check, because I was worried it had been missed. I would definitely buy from here again.
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A. A.
9 Aug 2022
Review collected by a third partyPoor quality products and terrible service, no I would not recommend.
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A. A.
8 Aug 2022
Review collected by a third partyFirst-class service. Easy to use Website
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A. A.
7 Aug 2022
Review collected by a third partyNo confirmation email. But the product was delivered om time as stated.
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A. A.
6 Aug 2022
Review collected by a third partyNormally very good, however my most recent delivery was wrong and I haven't had any replies from Rajapack to my emails trying to deal with the error. I ordered 2 sizes of the cardboard envelopes and was invoiced for that, however instead of one of the sizes, I received a different size & type of envelope.
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A. A.
5 Aug 2022
Review collected by a third partyHave bought 15L water bottles from Raja for a few months. Ordering is easy on website , delivery is always great but packaging not so great. Had a delivery today for 3 bottles. Packaging was non existent and only 2 bottles delivered. Driver said he had only 2 but packaging fell apart so no idea where the 3rd bottle had gone! Rajapack are a packaging company apparently??!!
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A. A.
4 Aug 2022
Review collected by a third partyI'm waiting for my invoice, so difficult to have it
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A. A.
4 Aug 2022
Review collected by a third partyCraig is a superstar and has the best customer service Thank you!
Reviews displayed in chronological order
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