Go to website
Review Summary
Rajapack is often described as quick and efficient, with delivery that arrives fast and boxes that are generally seen as good quality. A few customers, however, mention damaged boxes, late deliveries, and packaging that can arrive torn or crushed in transit.
Delivery
"Thank you so much for delivering us on time."
"quick fast delivery"
"Very impressive product and the service was quick and efficient"
Responsiveness
"Quick and reliable"
"Great service, came really fast."
"As always, their sales team deal with orders quickly and efficiently, the service cannot be faulted"
Team expertise
"Great customer service, thank you"
"Very professional"
"Great company. Great service."
Friendliness & courtesy
"Friendly on the phone, delivers on time."
"Very helpful team"
"The sales person was very helpful"
Digital experience
"Placing the order was really seamless and the website is easy to use."
"Easy to order online. Speedy delivery"
"First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product…"
First time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
-
Gavin G.
23 Sept 2026
Verified reviewWhy am I receiving junk mail when I specifically said I don’t want to receive mail - remove my details from your database immediately.
Reply from RAJAPACK UK
Hello, Thank you for bringing this to our attention, and please accept my sincere apologies for the marketing communication you have received after you opted out. I have looked into this further and can confirm that this was the result of an issue during a recent system update. Unfortunately, an important link in our marketing suppression process did not fully transfer during the update, which meant one part of our usual checks was inadvertently missed. Thank you for taking the time to raise this with us. Your email highlighted an issue that could have affected a number of customers, and we have now identified and corrected the problem to ensure the relevant checks are operating as they should. We have also completed the outstanding action to stop you receiving any marketing communications from us, and I am sorry this was not honoured correctly previously. Thank you again for bringing this to our attention, and please accept my apologies for the inconvenience caused. Kind regards, Chantel. S Customer Relations Team Manager
-
Chris P.
23 Sept 2026
Verified reviewPrompt delivery and very happy with the product. Although product assembly is not particularly difficult, some instructions in the package would have saved me some head-scratching!
-
Doretta S.
15 Sept 2026
Verified reviewExcellent and quick service as usual.
Reply from RAJAPACK UK
Hi there, Thank you for your lovely feedback, we are really pleased you had a positive experience. We appreciate your continued support and the time you took to let us know. Kind regards. Chantel.S Customer Relations Team Manager
-
Claudia C.
15 Sept 2026
Verified reviewI will give a 9 just because the last delivery wasn't fulfilled as it was agreed and arrived later. Further than that this is very good company, great collaboration, quick feedback.
Reply from RAJAPACK UK
Hi there, Thanks so much for your kind words and for the high rating. We are sorry your experience wasn't perfect on this occasion, and we appreciate you letting us know. Really glad to hear our collaboration and responses were helpful. Kind regards. Chantel. S Customer Relations Team Manager
-
Mark C.
14 Sept 2026
Verified reviewQuality products, shame you missed confirmed delivery twice meaning it arrived 3 days late. Beckie in the office was very good, did her level best to chase and keep me informed. But you pay a premium for 1 solitary box for a really important item to ship and your left stressing wtf your order is
-
Roger T.
14 Sept 2026
Verified reviewEasy to order online. Speedy delivery
-
Carol T.
9 Sept 2026
Verified reviewBrilliant experience with this company. My items were delivered next day. The items were well packaged and sold to me at a very reasonable price. I would definitely recommend this company.
Reply from RAJAPACK UK
Hi there, Thanks so much for taking the time to share your feedback. We are delighted your experience was as we would expect. We would really appreciate the recommendation and hope to help you again soon. Kind regards. rajapack team
-
Tony G.
8 Sept 2026
Verified reviewFirst time order - Service and product, exceptional!! Made comment directly to supplier, thanking them for prompt supply of Pallets once order placed and pleasantly surprised by the high quality standard of the product purchased "cold". No problems in recommending Supplier and Product.
Reply from RAJAPACK UK
Hello, Thank you for taking the time to share your positive first experience with us. We're pleased our service and product met your expectations, and we really appreciate your recommendation. Kind regards. rajapack team
Reply from Tony G.
Confident that I'll have no problem in recommending to friends to check out your website, for the many other associated "goodies" to be had - not just the pallets! "Word of mouth" recommendations, still "speak" volumes. In your case, the Quality, Service, Delivery Promptness and Communications - ALL top notch! Thanks all.. TG
Show exchanges Hide exchanges -
Brenda C.
8 Sept 2026
Verified reviewWe are usually very happy with the service provided by Raja.
Reply from RAJAPACK UK
Hi there, thanks for taking the time to leave feedback. We are really pleased to hear you are generally happy with our service. We appreciate your continued support and look forward to helping again in the future. Kind regards. Chantel. S Customer Relations Team Manager
-
Paul B.
8 Sept 2026
Verified reviewVery easy to order from and fast delivery. We have been purchasing boxes from Rajapack for several months and have recently started purchasing loose fill as well.
Reply from RAJAPACK UK
Hello, Thanks so much for your lovely review. We are really pleased you had a great experience with us. We appreciate your custom and look forward to helping with your packaging needs in the future. Kind regards. rajapack team
-
Bhani P.
8 Sept 2026
Verified reviewFast shipping great product
-
Tam B.
8 Sept 2026
Verified reviewGreat quality magnetic box
Reply from RAJAPACK UK
Hi there, Thanks so much for your kind review. We are really pleased you are happy with your purchase. We look forward to helping you again soon. Many thanks. rajapack team
-
Zach H.
8 Sept 2026
Verified reviewBought a couple boxes and now I’ve proceeded to be harassed via email constantly asking for a review. Several calls asking for a review, it’s a little much.
-
Tigi T.
31 Aug 2026
Verified reviewLoved the products, CS listened to my queries and answered, happy with them, will be ordering more from them.
Reply from RAJAPACK UK
Hello, Thanks so much for your lovely feedback. We are really pleased you had a positive experience with our Customer Service Team. We look forward to welcoming you back for your next order. Thanks again. rajapack team
-
Patricia B.
29 Aug 2026
Verified reviewPerfect boxes
-
Phillip B.
25 Aug 2026
Verified reviewQuick and reliable
-
Paul B.
24 Aug 2026
Verified reviewGreat service and prompt delivery
-
David S.
24 Aug 2026
Verified reviewGreat customer service, thank you
-
Debra B.
19 Aug 2026
Verified reviewGreat product
-
Sally H.
17 Aug 2026
Verified reviewFirst time user, website easy to use, they were also on special offer. Items quickly arrived and were well packaged. Overall a great quality product at an excellent price.
Reviews displayed in chronological order
Contact
Go to website
Certification
