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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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A. A.
25 Dec 2021
Verified reviewExcellent service, good customer support.
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A. A.
25 Dec 2021
Verified reviewvery poor customer service and product arrived damaged and no answer to my emails 3 weeks later
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A. A.
25 Dec 2021
Verified reviewThe order has arrived damaged and have not had any resolution yet
Reply from Quirumed.com
Dear Kenneth Just to confirm the spare parts to finx the problem were sent out and it should be with you for the end of this week. https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=1941172&searchType=REF&source=home_widget Please let me know once it arrives that all is ok so that we can close this incidence. We thank you for your patience and apologise for the inconvenienced caused.
Reply from A. A.
Thank you for your reply. I will let you know when the part arrives and if everything is resolved. Kind regards Ken Brown
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A. A.
20 Dec 2021
Verified reviewFirstly given an incorrect quotation and you weren’t prepared to stand over the original quotation ( isn’t there some law about that?!?) Then delivery was delayed and false information/explanation provided as to where the delivery was (I.e. email correspondence contradicted the tracking information) Finally the delivery driver had to be persuaded not to leave the heavy item outside the front door of the disabled customer. Thankfully the product hasn’t yet fallen apart but My expectations are low!
Reply from Quirumed.com
Nigel Apologies for the inconvenience, To confirm the first quotation didn´t have the VAT calculated as there was an error with the system which didn´t recognise the postcode as from Northern Ireland which still pay the VAT on european imports this is what the difference in price was. Please note that delivery is door to door as the courier company don´t have insurance to go inside of a property. There is an extra service that can provide it however, it costs around £400 extra . PLease see details in the terms and conditions about this. https://www.quirumed.com/uk/terms-of-purchase Thankyou for your patience during the proces and we apologise for the inconvenience caused. Quirumed
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A. A.
11 Dec 2021
Verified reviewGood products, slow dispatch, massive import bill, unhelpful driver.
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A. A.
11 Dec 2021
Verified reviewTop stuff in cheap price
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A. A.
11 Dec 2021
Verified reviewGood items. Fast delivery
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A. A.
4 Dec 2021
Verified reviewOverall a good experience. Good communication, fast dispatch and an intuitive enough site to navigate.
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A. A.
4 Dec 2021
Verified reviewGoods delivered as requested
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A. A.
18 Nov 2021
Verified reviewVery affordable item. Best price I found.
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A. A.
18 Nov 2021
Verified reviewArrived earlier than expected, excellent service
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A. A.
13 Nov 2021
Verified reviewGreat customer care.
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A. A.
13 Nov 2021
Verified reviewExcellent service, fast and efficient delivery and tracking. I would definitely recommend this company.
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A. A.
13 Nov 2021
Verified reviewVery quick delivery
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A. A.
13 Nov 2021
Verified reviewAbsolutely outstanding service from Quirumed. Excellent quality of podiatry chair and all delivered within 7 days.
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A. A.
13 Nov 2021
Verified reviewDamaged goods
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A. A.
13 Nov 2021
Verified reviewVery efficient service
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A. A.
6 Nov 2021
Verified reviewEfficient and item swiftly despatched
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A. A.
6 Nov 2021
Verified reviewTerrible company to deal with. I received a broken hair basin chair and they have tried to blame the delivery company even though there was no damage to box it was delivered in. A pitiful ‘good will gesture’ of €40 as compensation for a £500 damaged chair
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A. A.
6 Nov 2021
Verified reviewHorrible experiance!! AVOID!!! Bed had factory fault. They are liars and they will ignore each and every piece of information you will give them. This company will scam you please read reviews on other portals. I have proof what they did, photos all conversations if someone will be interested.
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