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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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A. A.
18 Feb 2022
Verified reviewArrived on time very impressed foods away easily enough just got to master the controls very pleased
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A. A.
18 Feb 2022
Verified reviewDelivery took a while but understandable Still waiting for response to support request to change language to english, 5 working days and counting!
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A. A.
14 Feb 2022
Verified reviewin June 2021 my fathers Electric wheelchair battery wouldn't hold a charge, having used it for three years, checking on the Quirumed site they were "out of stock". Checking again in August they were showing as "in stock" so I paid and ordered one. They kept putting the delivery date off every month. I eventually received it in January 2022, two weeks after my Father passed away having been bed bound for the previous six months as he couldn't use his wheelchair.
Reply from Quirumed.com
Dear Nigel We are very sorry to hear about your father. Unfortunatly we were waiting for a delivery from the manufactuers for the batteries however, there was many delays in them getting the battery to us before we could send it. We apologies for the inconvenience caused. Regards Quirumed
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A. A.
14 Feb 2022
Verified reviewExcellent service and up to date delivery details throughout. Arrived in superb condition
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A. A.
14 Feb 2022
Verified reviewVery good and comfortable chair
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A. A.
14 Feb 2022
Verified reviewFantastic customer service, I was able to keep track of where my product was at all times and it was delivered much quicker than expected.
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A. A.
7 Feb 2022
Verified reviewHassle free, shipped fast, quality products
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A. A.
25 Jan 2022
Verified reviewGreat product with reasonable delivery time. Good value for money.
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A. A.
21 Jan 2022
Verified reviewWell impressed with the quality of the hawk tattoo chair. Better quality than a well known manufacturer. Quick and easy ordering and no fuss delivery.
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A. A.
21 Jan 2022
Verified reviewExcellent Quality,happy happy
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A. A.
19 Jan 2022
Verified reviewThe wheelchair is great. Shame you can't speak to a person to find out reason for almost 3 months for delivery
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A. A.
19 Jan 2022
Verified reviewKeeps up to date by email on proceeding and delivery. Thank you
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A. A.
8 Jan 2022
Verified reviewEasy ordering and speedy hassle free delivery - Highly rate this company ( I think that Quirumed is not well known here in UK but they are right up there in my opinion.
Reply from Quirumed.com
Many thanks!!!
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A. A.
8 Jan 2022
Verified reviewExcellent product and came on time.
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A. A.
8 Jan 2022
Verified reviewArrived very very damaged and I’ve been trying to reach someone for days but have had no response at all. Terrible quality and terrible service. I would give 0 stars if I was able.
Reply from Quirumed.com
We replied to the email reqiesting photos of the packaging and damage. As soon as we recieve the photo of the packaging we shall process the claim and find a solution. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
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A. A.
5 Jan 2022
Verified reviewPlaced an order for an electric wheelchair as a Xmas gift for my wife. Order placed early November. Given a ship date of 2nd December to arrive 7/8 days later. When it didn’t arrive, and having received no communication, tried to ring for an update. Answered via a voice response system after waiting for 5/10 minutes cut off. Repeated several times. Forced down the chat / contact messaging route. Answer gives another ship date of 18th December. I queried delivery dates several times to be told 6-8 days. No commitment provided for Xmas delivery. On the 16th December receive a notification from PayPal that my money has been refunded. No communication from Quirumed. Only after chasing again did they admit they had refunded my order due to supply issues. No communication at all, appalling service and follow up. Steer clear of these cowboys
Reply from Quirumed.com
Dear Gary Unfortunately the item was not in stock when you made the order and we has several delays for the containers arrving. As you mentioned that you needed for chirstmas and the manufactuer could not garauntee us a deliery we refunded the mony for you. Thankyou for your patience during the proces and we apologise for the inconvenience caused
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A. A.
5 Jan 2022
Verified reviewExcellent standard of build great price and brilliant service what more do you need
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A. A.
4 Jan 2022
Verified reviewNo where stating online that you have to pay a 25% fee to fedex!!! You only find this out on the order confirmation when you have purchased. Awful
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A. A.
25 Dec 2021
Verified reviewVery good and thank you would highly recommend
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A. A.
25 Dec 2021
Verified reviewMy TDL Lamp arrived quickly and in perfect condition. The plug 🔌 unfortunately unfit but I bought another one to fit. Thank you Quirumed !!
Reviews displayed in chronological order
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