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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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A. A.
3 Nov 2022
Verified reviewExcellent communication, quick delivery, quality of the product also good
Reply from Quirumed.com
Many thanks!
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A. A.
20 Oct 2022
Verified reviewVery good quality and service
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A. A.
20 Oct 2022
Verified reviewFast, reliable service - delivery to the UK was on time and didn’t have any import/export issues (FedEx).
Reply from Quirumed.com
Many thanks for the positive feedback!
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A. A.
19 Oct 2022
Verified reviewThe product arrived fairly promptly although I did not know how quickly it would be sent but on that note, I would order again.
Reply from Quirumed.com
Many thanks for the positive feedback!
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A. A.
4 Oct 2022
Verified reviewEasy to use website Delivery was quick but the condition of the box wasn't good, but Items were okay inside.
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A. A.
4 Oct 2022
Verified reviewpoor quality chair, and want a video to evidence this!
Reply from Quirumed.com
Dear Shaun You reported a problem with the chair however, we just need a quick video to see exactly what the problem is. Once we have this information then we can find a solution for you as soon as possible. the vidoe is quickest and easier way in order to see the full extent of the problem. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
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A. A.
30 Sept 2022
Verified reviewThe legs do not fit into the base. They only way to get them in was to use a hammer and one of the legs has now broken. I am not at all happy with the stability of the uni now!
Reply from Quirumed.com
Allison We are sorry about the problem, we don´t have any contaxct form you asking for advise on how to put the ozone steamer together and wouldn´t advise using a hammer. Could you open a contact form to investigate the problem? Kind Regards Neil
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A. A.
27 Sept 2022
Verified reviewWe've been looking for a tilt in space, folding recliner for years! This looks the business!
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A. A.
15 Sept 2022
Verified reviewProduct was at an excellent price, arrived quickly and was well made. Only down side (which I will not mark down for) was I was not aware that this product was from outside the UK so had a little extra "paper work" with customs. That being said however would not deter me from recommending them or using them again.
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A. A.
15 Sept 2022
Verified reviewOrder arrived damaged and have not heard back about replacement. So can’t use it. Will not go together.
Reply from Quirumed.com
Dear Abby We have made a claim with TNT fedex with the photos and are waiting for their response. As soon as they get back to us we shall let you know about the next step. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
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A. A.
15 Sept 2022
Verified reviewMaybe a bit more clarity around delivery times would be appreciated. Otherwise its been great service and my item arrived safely with no issues. I will use this service again. Thank you
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A. A.
6 Sept 2022
Verified reviewThe Sibelmed basic sound proof booth is fantastic and easy to put together with two people. However, the light in the booth came wired incorrectly so luckily my husband was able to rectify this! Delivery of the booth was an absolute shambles. The booth travelled from Spain to Pontyclun with no problems….then it was stuck at the depot in Pontyclun because the company did not have the correct transport vehicle to deliver my booth. I had to arrange my own fork lift removal of the booth at my delivery address or wait god knows how long for the problem to be sorted.
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A. A.
6 Sept 2022
Verified reviewLove my wheelchair has made life so much easier for hospital trips etc.
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A. A.
6 Sept 2022
Verified reviewHi the item come with many holes on box really bad write to them and just my feedback go no where really not happy with them and disappointed and I wait my sister to get the chair to see if any damage that I think it’s happened because the way box came it’s horrible and bad not happy at all
Reply from Quirumed.com
Dear Zahear We have made a claim with TNT fedex with the photos and are waiting for their response. As soon as they get back to us we shall let you know about the next step. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
Reply from A. A.
Hi it’s about one month for this claim it’s long time to answer this need to be fast than this hope I receive something from you soon really I’m disappointed with the TNT service was bad to bring the item like this
Show exchanges Hide exchanges -
A. A.
30 Aug 2022
Verified reviewExcellent service and delivery
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A. A.
30 Aug 2022
Verified reviewTreatment bed is good although didn’t come with any instructions other than a simplistic picture which was not helpful. This caused a delay in being able to use the bed as it wasn’t clear how the springs should be attached (you need strong muscles to stretch the spring into the correct position). Eventually worked but customer services were not helpful. The whole buying experience was terrible from a chair arriving separately to the bed, before delivery date with no warning to complete and utter useless customer service. Over 30 emails sent to discuss issues with the delivery and replacement chair which was too badly damaged on arrival to then waiting a few weeks for a refund which should have been immediate when the chair was sent back but wasn’t. I had to wait until it had arrived back in Spain for it to be processed. In the meantime I was without everything needed to set up a business. I will never use Quirumed again.
Reply from Quirumed.com
Anna APologies if the manual wasn´t clear, we sent out instructions on how to set up the spring and operatre the pedal and we are glad that you are now happy with the product.
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A. A.
30 Aug 2022
Verified reviewThe site was strightforward for me. The delivery was prompt from Europe. They warned about a possible import duty but not what that might be. However there was no charge. It might be good if this develops to give an indication what this might be in future.
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A. A.
30 Aug 2022
Verified reviewThe order came very quickly. The only problem I have to pay tax for invoice which is £90.40 which I dont understand
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A. A.
25 Aug 2022
Verified reviewGood, service. Cheaper than anything in the uk for a wheelchair with leg extender. Only down side is the wheels may need some adjusting as it pulls to the left, which makes it difficult to control when being used my the user in the chair.
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A. A.
25 Aug 2022
Verified reviewAbsolutely great disabled wheel chair that’s light and compact which my daughter loves as it’s so comfortable. Well packed upon arrival and fast delivery as promised in 6-8 days from Spain. I’m so glad I chose this over the Amazon options as the price was very competitive as well. Thoroughly recommended thank you.
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