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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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A. A.
17 Feb 2024
Verified reviewIt is a very good piece of kit and very well made
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A. A.
17 Feb 2024
Verified reviewI ordered a podiatry/pedicure chair which was being delivered from Spain. The chair is excellent, my only negative is lack of communication regarding delivery. The product was held up in Spanish Customs and I was not updated and had to keep chasing the carrier via webchat or email.
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A. A.
17 Feb 2024
Verified reviewIt was easy to find my way around the site to what I wanted. User friendly
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A. A.
17 Feb 2024
Verified reviewExcelente
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A. A.
17 Feb 2024
Verified reviewI bought the chair for one price and color and the next day the same chair was 75 pounds cheaper...but the chair is very good.
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A. A.
2 Feb 2024
Verified reviewfantastic service and fast delivery along with a very competitive price. Thanks.
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A. A.
2 Feb 2024
Verified reviewI am happy with the website, easy to use, everything very clear and good offers.
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A. A.
31 Jan 2024
Verified reviewAbsolutely fantastic, excellent service very fast delivery.
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A. A.
27 Jan 2024
Verified reviewSuper fast delivery, bought one months ago, loved it, got another one. Great quality, looks good, Can't fault it
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A. A.
26 Jan 2024
Verified reviewAs a single purchase consumer the website is naturally geared up for business to business rather than consumer. This is the reason for a middle of the road score.
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A. A.
26 Jan 2024
Verified reviewWe were charged tax when we were under the impression disabled items were vat free
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A. A.
25 Jan 2024
Verified reviewI really like this product and use it in thai massage with a lot of my customers who want a softer massage. Its really supportive with people who are carrying weight around their stomach especially men and struggle to lie on their stomach. I have also used this with customers who have had stroke to support limbs and upper body. Really great wipe clean material and very easy to assemble and transport.
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A. A.
24 Jan 2024
Verified reviewGot order arrived damaged been now ongoing 2 weeks with them to try get a resolution can’t get them on phone and they keep ignoring my emails very poor service won’t be dealing again and going to trading standards
Reply from Quirumed.com
Dear Chris The aftersales have confirmed that in this case would you accept a discount offer of 20% 20.99€ to keep the couch as it is?
Reply from A. A.
Yes when will it be processed?
Show exchanges Hide exchanges -
A. A.
24 Jan 2024
Verified reviewGreat so far serves me well
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A. A.
24 Jan 2024
Verified reviewThe massage table was excellent, better than expected. The fact that I got it in the sale was a bonus because it was quite pricey originally. Probably over priced - the sale price is what it is worth. My only problem with the order was the delivery. It is to door only and if you are on your own, like me, how on earth do they expect you to move a 50 kg table? I had to arrange for someone to help me. I told the company to arrange delivery the following day as that is when I could call on someone. They did not follow this and consequently it was delivered the next day when I was all alone. Also, as I had no idea when it was coming, I was very fortunate to be between clients when it arrived, otherwise I do not know what would happen. They really need to sort out delivery and assistance. This is not a package to be taken in, it’s a blooming’ great big box weighing the size of a person. I was also told it would be in 2 parts for self assembly. It arrived in one piece so you also have to try and get it out of the (very good) packaging. So the product was excellent, the delivery process was absolutely cr*p. Sorry, but there is no polite way of saying it. The customer service did little to help except to say that was how they do it! Customer service - none really.
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A. A.
24 Jan 2024
Verified reviewAfter my daughter broke her ankle I made the decision to buy a wheelchair as it was too expensive to rent one. I ordered it and it arrived two days later, I was very impressed. Don’t be put off when it asks for a VAT ID, as I don’t have a business I could use my driving licence. Great service and great product, thank you 🤩
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A. A.
24 Jan 2024
Verified reviewExcellent product
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A. A.
20 Jan 2024
Verified reviewThis is my first time ordering from Quirumed and I was completely satisfied with everything.
Reply from Quirumed.com
Thankyou for the feedback Cynthia.
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A. A.
14 Jan 2024
Verified reviewThe coach is a little narrow but is still very comfortable. The rub stopper for the feet are of a poor quality as they don't stop the coach from moving. The arm of the coach wobble around and can make a rattling sounds. There should be some indent on the shafts to secure the arm in place. The electrical motor work well. The major down side is after paying £140 for Fedex to deliver, Fedex and the UK tax office charge you close to £200 due to importation. over all the coach is not bad just all the other addition cost.
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A. A.
14 Jan 2024
Verified reviewExcellent quality and price. This is my fifth couch from Quirumed and I wouldn't look anywhere else.
Reviews displayed in chronological order
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