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Review Summary
Quirumed is often described as easy to deal with, with clear updates, quick delivery and products that arrive well packed and as expected. Customers also mention sturdy beds, comfortable chairs and useful advice when choosing the right item, while a few negative experiences point to damaged parcels, missing updates and delivery or import charges that were not made clear.
Delivery
"Fantastic item with fast delivery"
"Know their products,very professional, delivery spot on, would definitely use this company again without hesitation 10/10."
"Didn’t make import charges clear, had to return parcel from customs and now not giving my refund back! Do not order !!!"
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O. O.
1 Nov 2024
Verified reviewLow communication
Reply from Quirumed.com
Hi Ojo Can you confirm what the problem was with the communication?
Reply from O. O.
The problem is when i make an order and they deliever it so the item was damage which i contact they about it since 3weeks now they never contact me to refund or exchange it. so i want you to refund my money back or exchange the item bacxk pls....
Reply from Quirumed.com
Ojo We are going to make a refund this week back to your card without collecting the item.. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
Reply from O. O.
Thank you.
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L. W.
1 Nov 2024
Verified reviewWebsite was easy to navigate and place the order, delivery was very quick and straightforward.
Reply from Quirumed.com
Thankyou Louise!
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F. B.
1 Nov 2024
Verified reviewEasy to order from website and item delivered on time.
Reply from Quirumed.com
Thankyou Faye!
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K. M.
1 Nov 2024
Verified reviewEasy to navigate. Helpful
Reply from Quirumed.com
Thankyou Kay!
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E. H.
1 Nov 2024
Verified reviewVery happy with my purchase
Reply from Quirumed.com
Thankyou Emma!
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S. J.
1 Nov 2024
Verified reviewI read the Trustpilot reviews and was not sure whether to order. However I took the chance and I’m delighted with the service. Lots of progress messages, item arrived exactly when it was supposed to and us if really good quality for lower prices than I could find elsewhere. Thanks
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M. B.
26 Oct 2024
Verified reviewDelivery was amazing even thought there was a hiccup it was sorted so quickly and the staff that helped were spot on thank you
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A. B.
26 Oct 2024
Verified review2nd chair I have purchased great service
Reply from Quirumed.com
Thankyou Angela!
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A. T.
26 Oct 2024
Verified reviewDelivery was a day earlier which was great 👍🏻 all in perfect working order and great quality
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C. W.
26 Oct 2024
Verified reviewCommunication was not in place and customer service no good.
Reply from Quirumed.com
Conroy There was a delay from the transport agency during transit which was out of our hands, can you confirm if you recieved the product in the end and are happy with the product? Quirumed
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A. H.
9 Oct 2024
Verified reviewProducts came quickly packaging was damaged and one of the base bars were also bent.
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K. S.
5 Oct 2024
Verified reviewI ordered a sound booth to be delivered to my business premises, however, my shipment did not make it further than the FedEX depot at Pontyclun, Wales. I was informed by FedEX that the item was incorrectly packaged for delivery. There is a lack of communication between Quirumed and FedEX for delivery of such a large item.
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S. B.
3 Oct 2024
Verified reviewThe bench arrived before my allotted delivery time which I was really impressed with. The bench itself is wonderful - really pleased with my purchase and my patients love it! Thank you
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S. Q.
3 Oct 2024
Verified reviewMy experience with Quirumed has been great - after ordering online I needed to verify regarding the plug on the bed and within an hour I had an answer - delivery was shipped on time and the local carrier delivered in the day they said they would - great product , very pleased - would use them again and recommend
Reply from Quirumed.com
Thankyou Sarah!
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M. A.
3 Oct 2024
Verified reviewOrdered an emergency stretcher for my business and it is excellent quality. Delivery from Spain was less than a week unlike ordering in the UK when it takes over a week for a pair of work trousers to travel 100 miles. I have already recommended Quirumed to colleagues,
Reply from Quirumed.com
Thankyou Mark!
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R. E.
3 Oct 2024
Verified reviewgood sarvice
Reply from Quirumed.com
Thankyou Rachel!
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R. R.
3 Oct 2024
Verified reviewWe've thought about ordering in the past but we're concerned that the items were coming from outside of Europe and that post Brexit regulations would be an issue. This time we saw that the couch was shipped from the UK and ordered. Arrived within a couple of days, high quality, well packed and £200 cheaper than the competition. Very happy.
Reply from Quirumed.com
Thankyou Ranjeet!
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J. B.
2 Oct 2024
Verified reviewZero customer service, as in you cannot speak to a human and the email cuatomer support takes over a day to get a response. Gave the delivery firm my wrong phone number and the only reason it arrived at all was because i used the tracking number to find the firm and called the depot myself. Product was as described and of good quality shame about the rest.
Reply from Quirumed.com
HI Jason Apologies but the incorrect telephone number was added when the online order was made hence the slight delay in the delivery as the transport agency couldn´t contact you.
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T. F.
2 Oct 2024
Verified reviewExcellent service from the initial stage of enquiry through to the very prompt and efficient delivery.
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N. K.
2 Oct 2024
Verified reviewVery good quality
Reviews displayed in chronological order
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