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Review Summary
Pyrex is often described as practical and reliable, with customers praising fast delivery, easy ordering, and good customer service when something arrived damaged or broken. Several reviews also mention dishes and lids that fit well, are easy to clean, and are useful for cooking, freezing, storing, and air fryer use.
Delivery
"Excellent product. The handle makes it easy to lift it out from the air fryer. Fast delivery. Securely packaged, no excess packaging."
"I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would…"
I was very impressed with how easy it was to navigate and place an order on the web site, also the speed in which I received my order, I would recommend to anyone.
"Good quality, and arrived quickly. The dish handles the heat really well"
Digital experience
"Very pleased with both the Pyrex Casseroles. Very well wrapped. Site easy to navigate and clear instructions."
"Easy to navigate the website, product details clearly given with costs."
"Easy to use website, quick delivery."
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A. A.
1 Jun 2023
Verified reviewI ordered 5 items but only 3 arrived. I contacted DHL who delivered the package and they said that they only received/posted one parcel which included the 3 items I received. I contacted Pyrex 3 days ago but still no answer and I not only paid for the items I didn’t receive, but was also charged over £5 for the delivery which didn’t go as planned. I wonder if there is any customer service at Pyrex. Such a renowned company, one would expect at least proper delivery and good customer service, but it’s lacking both!
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A. A.
1 Jun 2023
Verified revieweasy to use site, delivery was on time and the packaging was excellent. Product is exactly what I expected.
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A. A.
1 Jun 2023
Verified reviewExactly want I wanted. Quick fast service. Very reliable.
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A. A.
1 Jun 2023
Verified reviewI was pleasantly surprised to find my pyrex containers were shipped with very little plastic. The next challenge is to get to zero plastic :)
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A. A.
1 Jun 2023
Verified reviewIt was amazing to be able to buy replacement lids for some Pyrex containers I bought 20 years ago. Only minor issue was that they came in a huge cardboard box with extra cardboard & plastic to protect them when they are small bendy lids which would have fitted in an A4 envelope.
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A. A.
30 May 2023
Verified reviewI was not aware of the size of the item and have now had to pay to send it back
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A. A.
23 May 2023
Verified reviewOverall I was extremely satisfied with the order. The website was easy to use, dispatch was prompt, and the customer communication was excellent. The only thing that stopped this from being a five star review is that the packaging was wasteful. For three flat 15cm square lids they used a 42cm x 36cm x 18cm box, which was unnecessarily large.
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A. A.
23 May 2023
Verified reviewVery pleased with the small ‘cook and heat’ dishes. They were bought to make batch meals for my 93 yr old Mum that could go in the freezer and then be warmed up easily by her carers. The 400ml size are perfect for this.
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A. A.
23 May 2023
Verified reviewI received the wrong item and now Pyrex has refused to refund my purchase
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A. A.
23 May 2023
Verified reviewI love pyrex I purchased the small glass baking trays as I'd bee looking in the shops for ages and couldn't find anything suitable..theare perfect .... I have the large one now to find a medium sized one ...
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A. A.
23 May 2023
Verified reviewVery fast and good
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A. A.
23 May 2023
Verified reviewBeautiful
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A. A.
23 May 2023
Verified reviewEasy to navigate site, fast and efficient delivery.
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A. A.
17 May 2023
Verified reviewPerfect product
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A. A.
17 May 2023
Verified reviewAs usual great product. Smaller tabs on the lid and base now which make removal more difficult with hot items.
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A. A.
17 May 2023
Verified reviewbrilliant stuff
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A. A.
17 May 2023
Verified reviewGood quality food ware that you can feel assured is toxin free, but it does seem expensive for what it is, and the same pieces can be bought from elsewhere for significantly less money with significantly easier and cheaper returns. Shop around! I wanted to speak to somebody in person about my order but there is no customer services number. Any return of goods has to be ‘approved’ by what feels like an automated email response, and return shipping has to be paid for by the consumer. I kept some of the order, but other bits were just too expensive and not right for their intended use. An expensive mistake! I’m still saving by returning part of the order though, despite having to pay for return costs.
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A. A.
17 May 2023
Verified revieweasy to do
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A. A.
17 May 2023
Verified reviewThe delivery arrived in a timely way, very well packed, and having used them for a slow cooked cassserole, I found they did the job perfectly
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A. A.
6 May 2023
Verified reviewThe customer return system is very poor/slow. Lids on both sets of glass dishes faulty. Don't think this company will pay for faulty return cost. No phone contact. Would not buy from them again.
Reviews displayed in chronological order
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